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GreenWorks 21362 - User Manual

GreenWorks 21362
22 pages
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Owner’s Manual
TOLL-FREE HELPLINE: 1-888-90WORKS
(888.909.6757)
40V Brushless String Trimmer
Read all safety rules and instructions carefully before operating this tool.
21362

Table of Contents

Other manuals for GreenWorks 21362

Preview: Operator's Manual
Operator's Manual28 pages

Questions and Answers

  • D
    Debbie MoodyJul 29, 2025
    Why GreenWorks 21362 Trimmer doesn't start?
    • J
      johnsonlarryJul 30, 2025
      If your GreenWorks Trimmer doesn't start when you push the trigger, it could be due to a few reasons. First, ensure there's good electrical contact between the battery pack and the machine by removing and reinstalling the battery pack. Secondly, the battery pack may be depleted and needs charging. Lastly, make sure you are simultaneously pulling the lock-out button and the trigger to start the machine.
  • S
    samantha67Aug 7, 2025
    How to fix GreenWorks 21362 line that won't advance?
    • T
      Tammy Long MDAug 7, 2025
      If the line on your GreenWorks Trimmer isn't advancing, there are a few potential reasons. The lines might be welded together, in which case you should lubricate them with silicone spray. Alternatively, there might not be enough line on the spool, so install more line. If the lines are worn too short, try advancing the cutting line. Finally, the lines could be tangled on the spool; remove them and wind them neatly.
  • S
    Sara HoganAug 11, 2025
    Why does the GreenWorks 21362 Trimmer line keep breaking?
    • K
      Kaitlyn AdamsAug 11, 2025
      If the line on your GreenWorks Trimmer keeps breaking, it's likely due to incorrect usage. To prevent this, cut with the tip of the line and avoid stones, walls, and other hard objects. Also, regularly advance the cutting line to maintain a full cutting width.
  • K
    Kristin SteeleAug 15, 2025
    How to prevent grass from winding around my GreenWorks 21362 head?
    • E
      Elizabeth WardAug 15, 2025
      If grass is winding around the trimmer head and motor housing of your GreenWorks Trimmer, it's likely because you're cutting tall grass at ground level. To avoid this, cut tall grass from the top down, removing no more than 8" in each pass to prevent wrapping.
  • A
    Alicia BarnesAug 20, 2025
    What to do if GreenWorks 21362 Trimmer line does not cut well?
    • A
      Alicia MillerAug 20, 2025
      If the line on your GreenWorks Trimmer isn't cutting well, the cut-off blade may have become dull. Sharpen the cut-off blade with a file or replace it.
  • V
    vazquezashleyAug 25, 2025
    Why does my GreenWorks 21362 Trimmer vibrate so much?
    • D
      David HobbsAug 25, 2025
      If the vibration of your GreenWorks Trimmer increases noticeably, it could be because the line is worn down on one side and hasn't been advanced in time. Ensure the line on both sides is normal and advance the line.
  • J
    jonesashleyNov 2, 2025
    What to do if my GreenWorks Trimmer stops when cutting?
    • R
      ricky04Nov 2, 2025
      If your GreenWorks Trimmer stops while you're cutting, several factors could be at play. It might be that the guard isn't properly attached, so remove the battery pack and attach the guard securely. Using heavy cutting line can also cause this issue; stick to a nylon cutting line with a 0.08" (2 mm) diameter. Grass winding around the motor shaft or trimmer head can also cause the trimmer to stop. Stop the machine, remove the battery pack, and clear away any grass. Overloading the motor is another possibility. Remove the trimmer head from the grass, and the motor should recover. When cutting, move the trimmer head in and out of the grass, removing no more than 8" in a single pass. Also, the battery pack or the machine itself might be overheating; allow them to cool down. Ensure the battery ...

Summary

Greenworks 40 V Brushless String Trimmer Manual

Product Specifications

40 V String Trimmer Technical Details

Lists specifications like motor voltage, cutting width, weight, and type for the 40V brushless string trimmer.

Important Safety Instructions

General Operating Safety Rules

Covers safe operation, handling, environment, and personal safety rules like avoiding explosive atmospheres and wet conditions.

Personal Protective Gear Requirements

Details required safety gear like eye protection, hair, and clothing management to prevent entanglement and injury.

Battery Handling and Storage Safety

Child Safety and Proposition 65 Warnings

Understanding Product Symbols

Electrical and Operational Symbols Guide

Explains symbols related to voltage, current, power, time, and construction type used on the product.

Safety and Usage Warning Symbols

Defines symbols indicating wet conditions, manual reading, eye protection, and personal safety alerts.

Product Service and Repair

Signal Word Definitions for Risks

Clarifies the meaning of DANGER, WARNING, and CAUTION signal words for assessing associated risks.

Authorized Service and Parts Policy

Advises using an authorized service center for repairs and using only identical replacement parts.

Safety Precautions Before Servicing

Outlines essential safety steps like shutting off the motor and waiting for parts to stop before servicing.

Know Your String Trimmer Components

Identification of Trimmer Parts

Illustrates and names key parts of the string trimmer, including the power head, handles, and shafts.

Assembly and Installation Procedures

Unpacking and Parts Verification

Guide to unpacking, checking parts against the list, and inspecting for shipping damage.

Attaching the Grass Deflector

Step-by-step instructions for securely attaching the grass deflector to the trimmer assembly.

Connecting Trimmer Attachments

Removing Trimmer Attachments

Attaching the Front Handle

Operating the String Trimmer

Starting and Stopping the Trimmer

Explains how to start the trimmer using the power button, speed control, and lock-out button, and how to stop.

Proper Trimmer Grip and Posture

Operational Safety Warnings

Maintaining Safe Body Clearance

Blade Attachment Safety Guidelines

Installing String into String Head

Removing and Replacing String Head

Line Trimming Cut-Off Blade Function

Effective Cutting Techniques

Maintenance and Cleaning

General Maintenance Precautions

Advises on cleaning methods and warns against using solvents or chemicals that can damage plastic parts.

Cleaning the Power Head Unit

Instructions for cleaning dirt and debris from the power head using a damp cloth and mild detergent.

Storing the Power Head Properly

Troubleshooting Common Issues

Motor Fails to Start Issue

Identifies the cause (charger, power button) and solution (recharge, push) for the motor failing to start.

Limited Four-Year Warranty Details

Warranty Coverage and Exclusions

Details the warranty period, coverage for defects, and items excluded from warranty such as misuse or normal wear.

Customer Support and Transportation Charges

Provides helpline number for warranty service and outlines customer responsibility for transportation charges.

Exploded View Diagram

Component Breakdown Diagram

A diagram showing all the parts of the string trimmer with corresponding item numbers for identification.

Parts List and Identification

Detailed Parts Number Information

A table listing each part with its item number, part number, description, and quantity for ordering or reference.

GreenWorks 21362 Specifications

General IconGeneral
TypeString Trimmer
Voltage40V
Battery TypeLithium-Ion
Power SourceBattery
Shaft TypeStraight
Cutting Width13 inches
Line Diameter0.065 inches

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