17
support@gtech.co.ukLive chat supportOnline How to Videos
Product support
If these initial tips do not solve your problem we please visit our support area where you can find
troubleshooting help including online manuals, FAQs and how-to-videos, as well as genuine
spares and replacement parts compatible with your product.
Visit: www.gtech.co.uk/support
Troubleshooting
Product is not cleaning well 1. Empty the bin
2. Check bin is correctly fitted
3. Check filter is correctly fitted
4. Clean and/or replace filter
5. Check brush bar fitment
6. Clean and/or replace brush bar
Product has stopped
or won’t work
– flashing green headlights
1. Battery is fully discharged
2. Recharge the battery
Product has stopped
or won’t work
– red headlights
1. The brush bar is blocked or jammed
2. Clear debris from the brush bar
(see p.12-14)
Battery will not charge 1. Check the product is correctly sitting on the
charging stand.
2. Check the charging stand is correctly
connected to the wall socket.
3. Check wall socket is switched on
4. Try another wall socket
To Next Page
Loading...
