EN
9 - Troubleshooting
17
Many occuring problems could be solved by yourself without specic expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶ Electrical equipment should be serviced only by qualied electrical experts, because
improper repairs can cause considerable consequential damages.
▶ A damaged supply should only be replaced by the manufacturer, its service agent or
similarly qualied persons in order to avoid a hazard.
The acoustic alarm can be switched o by pressing any button..
9.1 Troubleshooting
Problem Possible Cause Possible Solution
The compressor
does not work.
• Mains plug is not connected in the
mains socket.
• Connect the mains plug.
The appliance runs
frequently or for a
too long period of
time.
• The indoor or outdoor tempera-
ture is too high.
• The appliance has been o power
for a period of time.
• The door of the appliance is not
tightly closed.
• The door has been opened too
frequently or for too long.
• The temperature setting is too low.
• The door gasket is dirty, worn,
cracked or mis-matched.
• The required air circulation is not
guaranteed.
• The interior is covered in ice.
• In this case, it is normal for the
appliance to run longer.
• Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
• Close the door and ensure the
appliance is located on a level
ground and there is no food or
container jarring the door.
• Do not open the door too fre-
quently.
• Set the temperature higher un-
til a satisfactory temperature is
obtained. It takes 24 hours for
the temperature to become
stable.
• Clean the door gasket or re-
place them by the customer
service.
• Ensure adequate ventilation.
• Defrost the appliance.
The appliance
makes abnormal
sounds.
• The appliance is not located on
level ground.
• The appliance touches an object
close to it.
• The appliance stands on a wooden
oor or near wooden walls.
• Level the appliance.
• Remove objects around the
appliance.
• Wood amplies the sound. Set
the appliance somewhere else.
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