30
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
The washer/dryer is
making noise
A. The drum was not unlocked
correctly during installation.
B. Coins, loose change, buttons or
other heavy objects have been
left in pockets.
C. The support feet have not been
adjusted.
D. The washer load may need to be
re-balanced, as the load may be
uneven.
A. Remove shipping bolts
[See "installation"] (p10)
B. Make sure to empty pockets
before loading the washer.
C. Check the correct levelling
of the appliance.
D. Evenly distribute clothing in
the wash basket.
Unsatisfactory
washing results
A. Clothes are too wrinkled. This
is due to improper sorting,
overloading, and washing in
overly hot water repeatedly.
B. Soap Residue. Detergent may
not be dissolving in water.
C. Spots or stains on your clothes.
May be due to incorrect use of
fabric softener.
D. Clothes are grayed or yellowed:
This is due to not using enough
detergent for large loads.
E. Clothes are ripped and have
holes/excessive water & tear:
This is due to sharp objects such
as pins and belt buckles left in
pockets.
F. Oversudsing or low cleaning
performance.
A. Avoid overloading and
resort your load. Do not mix
heavy clothes such as work
clothes with light clothes
such as blouses, light shirts
and delicate items. You may
need to wash in warm or
cold water.
B. Check water temperature.
Use less detergent.
C. Read the instructions on
the detergent container and
follow proper directions for
using the softener.
D. You may have to add more
detergent to the load.
E. Remove small loose sharp
objects prior to washing.
Fasten belts, zippers, metal
snaps etc.
F. Must use HE Detergent
The dryer is working
but not drying the
clothes
A. Unit may be over loaded.
B. Dryer load needs to be resorted.
C. Clothes dry unevenly.
D. Water supply is not properly
connected (
Typically when
using Y-Adapter)
A. The dryer drum should only
be half full during the dry
cycle. This is to allow clothes
to tumble
B. Heavy clothes may need to
be separated from regular
clothes.
C. Clothes in the dryer may
need to be resorted.
D. Make sure that only cold
water is turned on [see
“water connection”] [ p13]
ENGLISH
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