Problem Cause Solution
3.3  Water forms at underside of 
the crisper glass covers.
3.3.1  Moisture given off from 
wet foods.
3.3.2  Door seal leaks or 
frequent door openings 
in humid environment.
3.3.1.1  When placing foods in the fridge rst pat them 
with a dry cloth to remove excess moisture.
3.3.2.1  Check the door gaskets and reduce door 
openings. Possibly raise fresh food temperature.
Water/humidity/frost on the outside of the fridge
4.1  Wet air forms droplets of water 
on the outside edges of the 
fridge.
4.1.1  Warm, humid air in the 
environment mixes with 
cooler air at the door 
gasket areas of the 
fresh food and freezer 
compartments causing 
condensation.
4.1.1.1  A small amount of dew or water moisture is 
normal. It is best to wipe it down with a dry cloth 
to improve performance.
4.1.1.2  A slight increase in the compartment 
temperatures can reduce this moisture 
formation.
4.1.1.3  Check door gasket for proper seal and clean.
General
5.1  The compressor does not 
work.
5.1.1  The refrigerator is in 
deep freeze cooling 
5.1.2  The refrigerator is not 
powered on.
5.1.1.1  This is normal for a refrigerator that goes into 
deep freeze automatically. The period of deep 
freeze cooling lasts about 30 minutes.
5.1.2.1  Make sure the plug is inserted all the way into 
the power outlet.
5.1.2.2  Has the circuit breaker tripped? Check and 
change to a new 13 A fuse and/or reset the 
circuit breaker.
5.1.2.3  Check the electrical supply to the room. Call the 
local electricity company.
5.2  The fridge operates frequently 
or operates for a long time.
5.2.1  The room temperature or 
ambient temperature is 
high.
5.2.2  The ice maker is in 
operation.
5.2.3  The doors are frequently 
opened and closed.
5.2.4  The control settings in 
the freezer and fresh 
food compartments are 
set to cold level.
5.2.5  Door seals may be dirty, 
frayed or cracked.
5.2.1.1  It is normal for the fridge to operate continuously.
 
5.2.2.1  This is normal – the ice maker adds extra work 
load in the refrigerator.
5.2.3.1  Try to reduce frequency of door or drawer 
openings.
5.2.4.1  Raise up the compartment temperatures slightly 
and allow 24 hours to reach new balance. 
 
5.2.5.1  Clean off the gaskets and/or heat slightly with 
hair dryer so gasket takes contour of metal 
frame.
5.3  The compressor frequently 
cycles on and off.
5.3.1  The compartment 
temperature sensors 
keep the fridge at the 
set points causing the 
compressor to cycle.
5.3.1.1  This is normal. The fridge compressor will 
provide the required cooling level.
6.1  The light is out. 6.1.1  The light switch is 
blocked somehow with 
debris or food particles 
6.1.2  The fridge power is off. 
6.1.1.1  Disconnect the power supply cord plug. Locate 
the light switch on the food liner wall and move 
it to see if pressing the switch in and out a few 
times can dislodge the food.
6.1.2.1  Make sure the power cord plug is fully engaged 
into the wall outlet socket.
7.1  A beeping noise from inside 
the fridge or freezer.
7.1.1  A door is open for over 
60 seconds.
7.1.1.1  This is normal and will repeat every 1 minute 
until the door is closed.