Puma 20 Warranty 33
12.2 Warranty period table
Power wheelchairs
Description Warranty period
Examples include, but are not limited
to the parts mentioned below
Frame 2 years Weldment/frame
Drive system 1 year Transaxle, motor, motor brake
Electronics 1 year
Controller, controlling mechanism, wiring
harness, electronic components
Service Parts
New: 1 year after invoice
Repaired: 90 days after invoice
Brakes
Consumable parts 40 days after invoice Wheels, push handles etc.
Options/
Accessories
2 years
Mirror, mudguards etc.
Not being service part or consumable
part.
Seating
Description Warranty period
Examples include, but are not limited
to the parts mentioned below
Frame 2 years Weldment/frame
Electronics 1 year Electronic components
Service Parts
New: 1 year after invoice
Repaired: 90 days after invoice
Metal parts
Consumable parts 40 days after invoice Upholstery etc.
Options/
Accessories
2 years
Lap strap, bag brackets etc.
Not being service part or consumable
part.
Handicare will only accept shipment costs and corrective costs related to warranty on equipment
during the warranty period.
This warranty will void in case of:
• The product and/or its parts being modifi ed or items having been added by others than Handicare;
• Changes in cosmetic appearance by use;
• Failure to observe the instructions for use and maintenance, use other than normal use, wear
and tear, negligence, collateral damage by neglect of earlier symptoms, overloading, third-party
accidents, non-original parts used and defects not caused by the product;
• Circumstances beyond our control (fl ood, fi re, etc.).
This warranty does not cover:
• Tyres and inner tubes
• Batteries (covered by the battery manufacturer’s warranty).