Page EN-37
Troubleshooting table
Malfunction
Problem Possible causes Solutions, tips
The appliance lid
cannot be opened
after the end of the
course of the cycle.
This is not an error. The opening mechanism contains a safety catch that
keeps the appliance lid closed for approx. 2 minutes after the end of the
course of the cycle.
Error codes
Code Possible causes Solutions, tips
E30
Appliance lid and/or washing drum are
not closed.
Close the appliance lid and/or washing
drum properly and restart the cycle.
If the problem persists, please contact our
Service department (see page EN-38).
E10
Water level in the appliance is lower than
the heating coil.
– The water pressure, to which the appli-
ance is connected may be too low or the
valve may be closed. If necessary, open
the valve completely.
– If necessary, loosen any twists or knots
in the water inlet hose.
– Clean the filter in the water inlet hose
(see “Checking the water intake filter,
cleaning and replacing the gasket” on
page EN-26).
If the problem persists, please contact our
Service department (see page EN-38).
E21
Pump is faulty or lint trap is clogged. Clean lint trap (see page EN-27). If the
problem persists, please contact our
Service department (see page EN-38).
E12
Too much water in the appliance. The appliance is automatically pumping
water away. After draining, switch off
the appliance, pull the mains plug out of
the socket and close the valve. Please
contact our Service department (see
page EN-38).
EXX
Other problem. Please contact our Service department
(see page EN-38).
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