Page EN-38 Service
In order for us to help you quickly, please tell us:
Name of appliance Order number
hanseatic Top Loader Washing Machine HTW8013C 23686018
Service
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
If you call out for customer service due to an operating error, you will incur charges, even during
the guarantee/warranty period.
Damage resulting from non-compliance with this manual will not, unfortunately, be recognised.
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs, replacement parts
and accessories
You can prevent waste by having your defec-
tive appliances repaired. Please contact our
Service Department regarding this.
Spare parts for your appliance are available
for a minimum period of ten years after the last
of the model has been placed on the market.
Customers in Germany
• Please contact our
technical service department:
Phone +49 (0)40 36 03 31 50
Customers in Austria
• Please contact your mail order company’s
customer service centre or product advice
centre.
To Next Page
Loading...
