Troubleshooting
14
ENGLISH
This unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. So, if you have a problem,
first check this list for a possible solution. If the problem persists, consult your authorized Harman Kardon Service Center.
If the problem is... Make sure that the...
No lights illuminate when POWER button is pressed Unit is plugged into a live outlet
No sound is heard Correct input function selector button has been pressed
Volume is turned up
Speakers are connected properly
Dolby Surround does not work on center and rear channels Correct surround mode is selected
Rear and Center levels are turned up
Dolby Surround material is used as source
Selecting video component produces sound but no picture Video cables are connected properly
The TV picture does not match the sound Video sources are properly connected to receiver
Video/Antenna Switch on TV is set to Video
No output from one or more channels Cables are not defective: Check/replace speaker cables
The signal source is operating and providing proper signal output
to the AVR11
No center channel output Dolby surround or 3 stereo is turned on
Phantom mode is not active
Tuner sound has a large amount of interference, or The antenna is properly connected
The “Stereo” display is not illuminated, or The antenna is properly located
Tuner sound distorts and/or is noisy The antenna is set in the proper direction
The antenna is adequate to receive the desired station
Tuner is intermittent or continuously buzzing or hissing The unit is away from fluorescent lights, TVs, motors and other
electrical appliances
Stations cannot be preset After pressing the Memory button, the Preset button is pressed while
the memory indicator blinks
AVR11 engelsk manual 11/01/98 10:46 Side 14
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