/ TROUBLESHOOTING
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Wi-Fi
Failed to connect to Wi-Fi.
• Make sure that Wi-Fi is turned on.
• Make sure that you have selected the right network and
entered the correct password.
• Make sure that your router or modem is turned on and
within the range.
• Make sure that your CITATION is connected to the same
wireless network as your smartphone or tablet.
The HK Citation / Surround app cannot find the device.
• Make sure that your CITATION is powered on.
• Make sure that your network is working properly.
• Make sure that your router or modem is powered on
and within the range.
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