Harman® • P-Series Owner’s Manual_R23 • 2014 - ___ • 02/1941 3-90-436168c
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT
authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installaon.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
•
Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Addional service fees may apply if you are seeking warranty service from a dealer
other than the dealer from whom you originally purchased the product.
•
Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this warranty.
• Limited Catalyst Warranty
o
For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period as follows: if the original
catalyst or a replacement catalyst proves defecve or ceases to maintain 70% of its parculate emission reducon acvity (as
measured by an approved tesng procedure) within 36 months from the purchase date, the catalyst will be replaced for free.
o From 37 to 72 months a pro-rated credit will be allowed against a replacement catalyst and labor credit necessary to install
the replacement catalyst. The proraon rate is as follows:
Amount of Time Since Purchase Credit Towards Replacement Cost
0 - 36 Months 100%
37 - 48 Months 30%
49 - 60 Months 20%
61 - 72 Months 10%
o Any replacement catalyst will be warranted under the terms of the catalyst warranty for the remaining term of the original
warranty. The purchaser must provide the name, address, and telephone number of the locaon where the product is
installed, proof of original purchase date, date of failure, and any relevant informaon regarding the failure of the catalyst.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•
Changes in surface nishes as a result of normal use. As a heang appliance, some changes in color of interior and exterior surface
nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items, or other
external sources and residues le on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts
include: paint, wood and pellet gaskets, rebricks, grates, ame guides, baeries and the discoloraon of glass.
•
Minor expansion, contracon, or movement of certain parts causing noise. These condions are normal and complaints related to
this noise are not covered by this warranty.
• Damages resulng from: (1) failure to install, operate, or maintain the appliance in accordance with the installaon instrucons,
operang instrucons, and lisng agent idencaon label furnished with the appliance; (2) failure to install the appliance in
accordance with local building codes; (3) shipping or improper handling; (4) improper operaon, abuse, misuse, connued operaon
with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs (5) environmental condions,
inadequate venlaon, negave pressure, or draing caused by ghtly sealed construcons, insucient make-up air supply, or
handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specied in
the operaon instrucons; (7) installaon or use of components not supplied with the appliance or any other components not
expressly authorized and approved by HHT; (8) modicaon of the appliance not expressly authorized and approved by HHT in
wring; and/or (9) interrupons or uctuaons of electrical power supply to the appliance.
• Non-HHT venng components, hearth connecons or other accessories used in conjuncon with the appliance.
• Any part of a pre-exisng replace system in which an insert or a decorave gas appliance is installed.
•
HHT’s obligaon under this warranty does not extend to the appliance’s capability to heat the desired space. Informaon is provided
to assist the consumer and the dealer in selecng the proper appliance for the applicaon. Consideraon must be given to the
appliance locaon and conguraon, environmental condions, insulaon and air ghtness of the structure.
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