Harmar Mobility HELIX - Troubleshooting Major Faults and Beep Codes; Diagnosing Lift Issues with LED and Beeps; Major Faults and Corresponding Beep Counts

HELIX: Owner's Manual
24SEP2021 | 610-00039-01 REV D
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TROUBLESHOOTING
HELIX CURVED STAIRLIFT: SECTION 5
MAJOR FAULTS
SECTION 5
TROUBLESHOOTING
If the lift does not operate, diagnose the problem by observing the LED status light on the lift and listening to
the beeps emitted. A red LED status light indicates a possible problem.
Note: The unit will beep once when turned on. Beeps should be counted after the unit is turned on and the first
audible beep.
Number of Beeps
Runaway 1
No 12-volt power on the board 2
Conflicting switches FOOTREST UP and FOOTREST DOWN 3
Conflicting switches OBSTRUCTION UP and OBSTRUCTION DOWN 4
Conflicting switches FOOTREST UP and OBSTRUCTION DOWN 5
Conflicting switches FOOTREST DOWN and OBSTRUCTION UP 6
Conflicting switches STOP UP and STOP DOWN switches both detected 7
Conflicting switches STOP UP and STOP DOWN switches both NOT detected 8
FINAL LIMIT switch detected 9