HARVARD 33 - Warranty and Repair Information; Warranty Terms and Conditions; Repair Services and Parts Availability

Publication 5390-001 Revision B
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Harvard Apparatus Model 33 Twin Syringe Pump User's Manual
CAUTION: Not for clinical use on human patients.
Warranty and Repair Information
Serial Numbers
All inquires concerning our product should refer to the serial number of the unit. Serial
numbers are located on the rear of the chassis.
Calibrations
All electrical apparatus is calibrated at rated voltage and frequency.While the flow will
stay calibrated, the peak will vary.
Warranty
Harvard Apparatus warranties this instrument for a period of one year from date of pur-
chase.At its option, Harvard Apparatus will repair or replace the unit if it is found to be
defective as to workmanship or material.
This warranty does not extend to damage resulting from misuse, neglect or abuse, normal
wear and tear, or accident.This warranty extends only to the original customer purchaser.
IN NO EVENT SHALL HARVARD APPARATUS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of inci-
dental or consequential damages so the above limitation or exclusion may not apply to
you.THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR USE, OR OF ANY OTHER NATURE. Some states do not allow
this limitation on an implied warranty, so the above limitation may not apply to you.
If a defect arises within the two-year warranty period, promptly contact Harvard
Apparatus, Inc. 84 October Hill Road, Building 7, Holliston, Massachusetts
01746-1371 using our toll free number 1-800-272-2775, or outside the U.S. 508-893-
8999. Goods will not be accepted fir return unless an RMA (returned materials author-
ization) number has been issued by our customer service department.The customer is
responsible for shipping charges. Please allow a reasonable period of time for comple-
tion of repairs, replacement and return. If the unit is replaced, the replacement unit is
covered only for the remainder of the original warranty period dating from the pur-
chase of the original device.
This warranty gives you specific rights, and you may also have other rights which vary
from state to state.
Repair Facilities and Parts
Harvard Apparatus stocks replacement and repair parts.When ordering, please describe
parts as completely as possible, preferably using our part numbers. If practical, enclose
a sample or drawing.We offer a complete reconditioning service.
CAUTION
This pump is not registered with the FDA and is not for clinical use on human patients.