12. Warranty is not applicable and will be void under the following heads/ circumstances:
a. If the warranty card presented to authorized service personnel at the time of service
of the product is not duly filled and stamped by the dealer.
b. If the product is not operated or handled as per instruction given in the operating
instruction booklet.
c. If the device is not installed in proper procedure specified.
d. If any defect caused due to improper electric circuit outside the device in the house or
any defective electric supply.
e. If installation and any repair work is carried out by an unauthorized personnel and
usage of consumables and parts by unauthorized personnel. (only Havells India
Limited Authorised Service Personnel will carry out repair under warranty)
f. If any damage caused due to transportation or shifting post installation from
consumer’s home.
g. If 12 months have expired from the date of purchase even though the device is not in
use for anytime during warranty period for any reason.
h. If the damage is caused by pest infestation.
i. If product/item is not installed by company technician/ Authorised Personnel
j. If Havells water purifier is used for any purpose other than for home application
purpose ( not to be used for commercial purposes)
k. If damage to the product is caused by accidents, pests and vermin, lightning, wind,
re, oods, or acts of God
l. If any additional accessories were provided on the time of installation/service, the
same will not be covered under standard product warranty.
m. If any external accessories supplied by the dealer.
13. Warranty does not cover visitation charges of service technician if this water purifier is
installed beyond municipal limits of the city in which company’s Authorized Service
Center is situated/located. All expenses incurred in collecting the units or parts
thereof from the company’s authorized service center as well as expenses incurred
from deputizing service personnel/technicians for conveyance and other incidentals,
etc., shall be borne by the customer. Local charges for transportation and handling
charges may vary by location. Customers are advised to verify in advance the
aforementioned charges. If the customer wishes to bring the unit on his/her own to an
authorized service center, such shall be at his/her own risks & consequences.
14. Reinstallation or uninstallation of product based on customer demand and packing
material, if used, will be chargeable.
15. Warranty will not cover transportation cost in case customer is moving the product to
another location.
16. In case of any unpredicted situation and non -availability of spares, prevailing
depreciation policy of Havells India Limited (subject to the sole discretion of
Havells India Limited, may be changed without prior notice) will be applied to the
product as a solution.
17. Settlement of all claims and disputes arising out of and in relation to this water
purifier shall be subject to Delhi jurisdiction only.
18. The company or its Authorized Service Center reserves the right to retain any
part or component replaced at its discretion in case of a defect discovered in the
equipment during the warranty period.
19. The warranty is valid within India only.
We are an environment conscious company and have started an initiative to dispose
the product wastes like replaced parts and filters in an environment friendly manner.
You are advised to handover the replaced parts and discarded filters to our service
engineers and we will ensure that these parts are disposed of without causing any
harm to the environment.
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