© 2021 HBX Controls16
LIMITED WARRANTY
HBX Controls warrants each of its products to be free from defects in workmanship and materials
under normal use and service for a period of 24 months from date of manufacture or 12 months from
date of purchase from an HBX Authorized Dealer, if within the above documented period after date
of manufacture.
If the product proves to be defective within the applicable warranty period, HBX on its sole discretion
will repair or replace said product. Replacement product may be new or refurbished of equivalent
or better specications, relative to the defective product. Replacement product need not be of
identical design or model. Any repair or replacement product pursuant to this warranty shall be
warranted for not less than 90 days from date of such repair, irrespective of any earlier expiration
of original warranty period. When HBX provides replacement, the defective product becomes the
property of HBX Controls.
Warranty Service, within the applicable warranty period, may be obtained by contacting your
nearest HBX Controls ofce via the original Authorized Agent and requesting a Return Material
Authorization Number (RMA #). Proof of purchase in the form a dated invoice/receipt must be
provided to expedite the issuance of a Factory RMA.
After an RMA number has been issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit. The RMA
number must be visible on the outside of the package and a copy included inside the package.
The package must be mailed or otherwise shipped back to HBX with all costs of mailing/shipping/
insurance prepaid by the warranty claimant.
Any package/s returned to HBX without an approved and visible RMA number will be rejected and
shipped back to purchaser at purchaser’s expense. HBX reserves the right, if deemed necessary, to
charge a reasonable levy for costs incurred, additional to mailing or shipping costs.
limitation oF warrantiEs
If the HBX product does not operate as warranted above the purchasers sole remedy shall be, at
HBX’s option, repair or replacement. The foregoing warranties and remedies are exclusive and in
lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and tness for a particular purpose/application.
HBX neither assumes nor authorizes any other person to assume for it any other liability in connection
with the sale, installation maintenance or use of HBX Controls products.
HBX shall not be liable under this warranty; if its testing and examination discloses that the alleged
defect in the product does not exist or was caused by the purchasers or third persons misuse,
neglect, improper installation or testing, unauthorized attempts to repair or any other cause beyond
the range of intended use, or by accident, re, lightning or other hazard.
limitation oF liability
In no event will HBX be liable for any damages, including loss of data, loss of prots, costs of cover
or other incidental, consequential or indirect damages arising out of the installation, maintenance,
commissioning, performance, failure or interruption of an HBX product, however caused and on
any theory of liability. This limitation will apply even if HBX has been advised of the possibility of such
damage.
local law
This limited warranty statement gives the purchaser specic legal rights. The purchaser may also
have other rights which vary from state to state in the United States, from Province to Province in
Canada and from Country to Country elsewhere in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this statement shall be
deemed modied to be consistent with such local law. Under such local law, certain disclaimers and
limitations of this statement may not apply to the purchaser. For example, some states in the United
States, as well as some governments outside the United States (including Canadian Provinces),
may: Preclude the disclaimers and limitations in this statement from limiting the statutory rights of a
consumer (e.g. United Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or grant the
purchaser additional warranty rights which the manufacturer cannot disclaim, or not allow limitations
on the duration of implied warranties.
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