To Next PageTo Next PageWhy do I smell smoke in the house when using my Heat & Glo NORTHSTAR-BK?
If you smell smoke in your house while using your Heat & Glo Indoor Fireplace, it may be due to competition with exhaust devices. To resolve this, avoid using exhaust fans during the fireplace startup.
What to do if Heat & Glo NORTHSTAR-BK doesn’t get enough heat?
If your Heat & Glo Indoor Fireplace isn't producing enough heat, it might be due to insufficient fuel. Try making larger fires to increase the heat output.
Why is it hard to start a fire and smoke spills out of my Heat & Glo NORTHSTAR-BK Indoor Fireplace?
If you're finding it hard to start a fire and smoke is spilling out of your Heat & Glo Indoor Fireplace, or if maintaining a moderately high burn rate is difficult, it could be due to low flue draft. Ensure you have enough air for combustion and that your firewood is dry and well-seasoned. Build your fires according to the instructions provided in 'Starting a Fire'. Also, make sure your flue system is correctly installed with the proper diameter and height.
Why does wood burn too fast in my Heat & Glo NORTHSTAR-BK?
If the wood in your Heat & Glo Indoor Fireplace is burning too fast, it could be because the wood is extremely dry. To fix this, try mixing in less seasoned wood after the fire has been established.
What to do if I can’t get a good fire going in my Heat & Glo Indoor Fireplace?
If you can’t get a good fire going in your Heat & Glo Indoor Fireplace, it may be due to no draft or no combustion air. Make sure to open the air controls.
How to fix smoke spillage from Heat & Glo NORTHSTAR-BK when the door is open?
If smoke spills from your Heat & Glo Indoor Fireplace when the door is open, inspect the chimney system for improperly connected or damaged flue joints.
What to do if I suspect a low draft problem in my Heat & Glo Indoor Fireplace?
If you still suspect a low draft problem with your Heat & Glo Indoor Fireplace, it might be necessary to increase the volume of air in your flue system.
General| Brand | Heat & Glo |
|---|---|
| Model | NORTHSTAR-BK |
| Category | Indoor Fireplace |
| Language | English |
Details the fireplace system's compliance with UL127, ULC-S610-M87, and HUD standards.
Key factors to consider before installation, including codes, permits, and location.
Explains negative pressure issues and how to mitigate them for proper fireplace operation.
Instructions for inspecting fireplace and components for damage before installation.
Specifies minimum clearances to combustibles for safe installation.
Details the framing dimensions and requirements for the fireplace opening.
Provides instructions and diagram for electrical connections and fan wiring.
Guides on building a chase structure to enclose the fireplace and vent system.
Instructions for installing the outside air kit for proper combustion and draft.
Vertical clearance and height limitations for chimney installation.
Guidelines for selecting chimney components and termination based on height.
Requirements for safe chimney termination, including height and clearance rules.
Requirements for installing a hearth extension to protect combustible floors.
Symptoms, causes, and actions to take if the fireplace is over-firing.
Importance of outside air for combustion and proper fireplace draft.
Step-by-step guide on how to safely start a fire in the fireplace.
Illustrations showing correct and incorrect placement of baffle and ceramic blanket.
Actions to take in the event of a chimney fire, including safety checks.
General fire safety recommendations, including smoke detectors and evacuation plans.
Identifies common vent problems like leakage and blockage affecting draft.
Diagnoses issues related to insufficient draft and factors affecting it.
Provides a Q&A format to diagnose and solve common fireplace operational issues.
