Why is my Heat Storm Hs-1000-WX not blowing warm air?
Your Heat Storm Heater might not be blowing warm air due to a few reasons. First, check if anything is blocking the air inlet or if the air filter is dirty; if it is, clean it. Also, make sure that nothing is obstructing the heater, especially if it's in a closet or under a desk. The displayed ambient temperature may be higher than the thermostat setting.
What to do if my Heat Storm Hs-1000-WX smells like burning plastic?
When you first get your Heat Storm heater, a slight plastic smell is normal because the heater is new. However, if the smell lasts for more than a couple of hours, call customer service at 435–752–6611.
What to do if my Heat Storm Hs-1000-WX is not showing the temperature, just an error code?
If your Heat Storm heater is displaying an error code instead of the temperature, there could be several reasons: * It might be a temperature sensor (probe) error. Unplug the heater and check the temperature sensor to ensure it's not loose, disconnected, or damaged. * There may be a heater tilt-over error. If so, stand the heater up and turn it back on by touching the on/off icon. * There may be an incorrect high voltage power supply error. If so, unplug the heater immediately. * The program might not be set up to run. To solve this, unplug the heater and plug it back in. If the error continues after several attempts, the PCBA may need to be replaced.
General| Model | HS-1000-WX |
|---|---|
| Power | 1000 Watts |
| Voltage | 120 Volts |
| Amperage | 8.3 Amps |
| Remote Control | Yes |
| Timer | Yes |
| Safety Features | Overheat protection, tip-over switch |
| Type | Infrared Heater |
| Thermostat | Digital |
| Mounting | Wall Mounted |
| BTU | 3412 BTU |
Key safety warnings regarding electric shock and fire hazards.
Follow basic precautions to reduce risks of fire, electric shock, and injury, including burn prevention.
Do not use damaged cords; connect to polarized outlets only.
Ensure correct plug insertion, avoid extension cords, and follow disconnection steps for safety.
Do not use if any part has been underwater; call for inspection.
Keep combustibles at least 3 feet from the front and sides of the heater.
Heater must be installed on a wall; do not prop up or place grill vertically.
Detailed steps for mounting the heater using included template, screws, and anchors.
Explains the function of each icon on the control panel for operation.
Adjust temperature by pressing "+" or "-" icons; numbers blink when in setting mode.
Press and hold the ON/OFF icon for 5 seconds to engage or disengage the child lock.
The heater has a washable lifetime filter that requires regular cleaning.
Instructions for removing, cleaning, and drying the filters with tap water or mild soap.
Explains common error codes (EE, EO, EI, UH, LO, HI) and their meanings.
Do not use extension cords, surge protectors, or power strips with the heater.
Manufacturer warrants against defects for one year, subject to conditions and limitations.
Warranty is void if product is altered, misused, subjected to dampness, or lacks proof of purchase.
To Next Page
