HemoCue Glucose 201 RT

Questions and Answers

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Spencer CannonAug 20, 2025
What to do if my HemoCue Glucose 201 RT Blood Glucose Meter has no characters on the display?
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  Andrea HarperAug 20, 2025
  If the HemoCue Blood Glucose Meter displays no characters, first, ensure the power adapter is correctly connected to both the AC power supply and the analyzer, and that the cable isn't damaged. If using battery power, replace the batteries with 4 type R6 or AA, 1.5 V batteries. If the issue persists, the display may be faulty, requiring service from your local distributor.
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Bryan BrownAug 22, 2025
Why does my HemoCue Glucose 201 RT show an error code?
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  Nichole BrownAug 22, 2025
  If your HemoCue Blood Glucose Meter shows an error code, it might be a temporary issue. Try turning the analyzer off, waiting 30 seconds, and then turning it back on. Use a new microcuvette and repeat the measurement. If the error continues, consult the specific error code details.
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Kevin RodriguezAug 25, 2025
What to do if my HemoCue Glucose 201 RT display shows ” ”?
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  Heidi StuartAug 25, 2025
  If the HemoCue Blood Glucose Meter displays “ ”, first, replace the batteries with 4 new type R6 or AA, 1.5 V batteries. If you're using AC power, check that the power adapter is properly connected and working. If the problem persists, the analyzer's power adapter or circuit board may be faulty, needing service from your local distributor.
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Robert SantosAug 26, 2025
Why are the values too high or low on my HemoCue Blood Glucose Meter?
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  Michael SotoAug 26, 2025
  If your HemoCue Blood Glucose Meter gives too high or low values for controls or patient samples, first, check the microcuvettes' expiration date and storage conditions. Use a new cuvette to measure the control/sample. Ensure the control is properly mixed and at room temperature. Look for air bubbles in the cuvette and clean the optronic unit. If using a quality control test, use only HemoCue-recommended controls and verify their expiration date and storage. Ensure the microcuvette is completely filled, and start the measurement within 40 seconds of filling.
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amanda47Aug 27, 2025
Why are my HemoCue Glucose 201 RT Blood Glucose Meter measurements on patient samples higher or lower than anticipated?
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  hernandezryanAug 27, 2025
  If patient sample measurements are higher or lower than anticipated on your HemoCue Blood Glucose Meter, consider the sampling technique. Check the cuvettes' expiration date, storage conditions, and for any contamination. Look for air bubbles in the cuvette and ensure the optronic unit is clean. If problems persist, the analyzer may need servicing by contacting your local distributor.
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Richard RobertsAug 29, 2025
What to do if the HemoCue Blood Glucose Meter display gives erroneous characters?
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  sherrisandovalAug 29, 2025
  If the HemoCue Blood Glucose Meter displays erroneous characters, the display or microprocessor is likely out of order. The analyzer requires service; contact your local distributor.
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jasonhicksAug 31, 2025
What does error code E07 mean on my HemoCue Glucose 201 RT?
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  Kelly BeardAug 31, 2025
  If your HemoCue Blood Glucose Meter shows error code E07, it means the battery power is too low. Replace the batteries with 4 type R6 or AA, 1.5 V batteries, or use the power adapter.
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Alexander HarveySep 2, 2025
What do error codes E01-E05 or E09-E30 mean on my HemoCue Glucose 201 RT?
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  Catherine BarkerSep 2, 2025
  If your HemoCue Blood Glucose Meter shows error codes E01–E05 or E09–E30, it indicates a dirty optronic unit or a faulty electronic or optronic unit. Turn off the analyzer and clean the optronic unit. If the problem persists, the analyzer needs service. Contact your local distributor.
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Alejandro JohnsonSep 4, 2025
What does HHH mean on my HemoCue Glucose 201 RT?
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  Jeffrey WalkerSep 4, 2025
  If your HemoCue Blood Glucose Meter displays HHH, it means the measured value exceeds 27.8 mmol/L (500 mg/dL) for a whole blood system and 31 mmol/L (560 mg/dL) for a plasma equivalent system, indicating the result is above the measuring range.
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Michelle BerrySep 6, 2025
What does error code E00 mean on my HemoCue Glucose 201 RT Blood Glucose Meter?
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  Andrea ShepardSep 6, 2025
  If your HemoCue Blood Glucose Meter shows error code E00, it could be due to a faulty cuvette or a circuit board issue. Check the microcuvettes' expiration date and try a new one. If the problem continues, the analyzer needs service; contact your local distributor.