Hendrickson HXL5 - Contacting Hendrickson; Relative Literature; Table 1. Relative Wheel-End Literature

4
T72007 A
HXL5
®
HUB MAINTENANCE PROCEDURES
CONTACTING HENDRICKSON
Contact Hendrickson Trailer Technical Services for
technical assistance as needed� To do so, several
options are available� Technical Services must be
contacted before performing any warranty related
service�
Prior to contacting Technical Services, it is best to
have the following information about the vehicle and
Hendrickson suspension available (all that apply):
• Suspension ID Tag information (Refer to Hendrickson
Literature Number L977 Trailer Suspension and Axle
ID Guide, for ID tag location and details):
− Suspension model number
− Suspension serial number
− Approximate number of suspension miles
• VIN plate data� Refer to trailer OEM manual for VIN
plate location�
− Trailer Type (van, reefer, at bed, etc�)
− Manufacturer
− VIN (vehicle identication number)
− In-service date
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• If applicable, description of the system problem, part
number and/or part description of the reported non-
functioning part�
− Date of problem
− Where applicable: location of problem on
suspension / trailer (e�g�, road side, front axle,
rear axle, curb side rear, etc�)
− Symptoms-
» Systems, components or function affected by
the problem�
» When does the problem occur?
» How often does the problem occur?
» Etc�
• Any troubleshooting and/or measurements have
been performed�
• Digital photos of suspension and damaged areas�
• Special application approval documentation
(if applicable)�
EMAIL
To contact Hendrickson Trailer Technical Services, use
the following e-mail address:
HTTS@Hendrickson-intl�com
1
If the in-service date is unknown or not available, the vehicle date of
manufacture can be substituted�
PHONE
Contact Hendrickson directly in the United States at
866-RIDEAIR (743-3247)� From the menu, select:
• Technical Services/Warranty for technical
information�
• Other selections include:
− Aftermarket Sales for replacement parts
information and ordering�
− Original Equipment Sales for parts inquiries and
ordering for trailer manufacturers�
RELATIVE LITERATURE
If you suspect your version of this or any other
Hendrickson manual is not “Up-to-Date”, the most
current version is free online at:
www�hendrickson-intl�com/TrailerLit
Available Hendrickson documentation can be viewed
or downloaded from this site� All Hendrickson online
documentation are PDF les that require Adobe Acrobat
Reader to open� This is a free application downloadable
from Adobe’s home page (http://get�adobe�com/
reader/)�
Other relative literature may include:
NAME DESCRIPTION
L578 Preventive Maintenance Guide
L583 Comprehensive Warranty Statement
L974 Drum Brake Maintenance Procedures, heading
“RETRACTING THE BRAKE SHOES OR SLACK ADJUSTER
CONTROL ARM(S)”
T71004 Hub and Rotor Assembly and Caliper Mounting
Procedures
T70005 Trailer Decal: HXL5
®
Wheel-End ID
T70006 Hubcap Decal: HXL5
®
Wheel-End ID
T71005 Poster: PRECISION Nut Installation Procedures
T77001 PRECISION320
®
Nut Compatibility
T77002 PRECISION240
®
Nut Compatibility
T82006 Stud Replacement Procedure
Table 1: Relative wheel-end literature