HIKVISION DS-7608NI-E2/8P User Manual

Network Video Recorder User Manual
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Possible Reasons
a) Network failure, and the NVR and IP camera lost connections.
b) The configured parameters are incorrect when adding the IP camera.
c) Insufficient bandwidth.
Steps
1. Verify the network is connected.
1) Connect the NVR and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).
Simultaneously press Ctrl and C to exit the ping command.
If there exists return information and the time value is little, the network is normal.
2. Verify the configuration parameters are correct.
1) Select “Menu>Camera>Camera>IP Camera”.
2) Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3. Verify the whether the bandwidth is enough.
1) Select “Menu >Maintenance > Net Detect > Network Stat.”.
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
 The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a) The IP camera and the NVR versions are not compatible.
b) Unstable power supply of IP camera.
c) Unstable network between IP camera and NVR.
d) Limited flow by the switch connected with IP camera and NVR.
Steps
1. Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the
firmware version of connected IP camera.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of NVR.
2. Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC connects with
the IP camera.
3. Verify the network between IP camera and NVR is stable.
1) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
2) Open the Super Terminal, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Example: Input ping 172.6.22.131 –l 1472 –f.
4. Verify the switch is not flow control.

HIKVISION DS-7608NI-E2/8P Specifications

General

Display modes	Live view
Maximum frame rate	60 fps
Maximum resolution	1920 x 1080 pixels
Alarm input channels	4
Video input channels	8 channels
Alarm output channels	1
Resolution at capture speed	1920x1080@60fps
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
AC input voltage	100 - 240 V
Power consumption (typical)	10 W
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports	9
HDD interface	Serial ATA
Maximum storage capacity	12 TB
Number of HDDs supported	2
Total installed storage capacity	0 GB

Weight and Dimensions

Depth	290 mm
Width	445 mm
Height	45 mm
Weight	1000 g