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Centrella Smart+ Bed
Hillrom Centrella Smart+ Bed Service Manual
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Includes optional patient safety applic
ations available in select countries:
•
Hear
t and Respir
ation R
ate Monito
ring S
ystem pow
ered by EarlySense
•
NaviCare® Patient Safet
y Application
•
W
atchCare® Inc
ontinence Management S
ystem
Cen
tr
ella
®
Smar
t+ Bed
Service Manual
Pr
oduct No
. P7
900
19
3588
REV 12
2
Table of Contents
default chapter
5
Table of Contents
5
Chapter 1: Introduction
17
Purpose
17
Audience
17
Reference Documents
17
Document Symbols
17
Acronyms
17
Model Identification
19
Safety Instructions
20
Warning and Caution Labels
22
Chapter 2: Troubleshooting
25
Getting Started
25
Function Checks
25
Service Required Indicator-Error Codes
28
0X1Xxx: Master Control Board (MCB)-Error Codes and Solutions
28
0X2Xxx: Sidecom® Board (SCB)-Error Codes and Solutions
28
SCB Jumper Configuration
38
Diagnostic Leds on the DCB
44
Error Codes and Solutions
45
0Xfxxx: SOM Board
47
Other Intellidrive® Transport System Malfunctions
47
Watchcare® Incontinence Management System Malfunctions
49
Bedside Association Malfunctions
50
Wireless Connectivity Malfunction
50
Other Bed Malfunctions
51
Bed System Battery
53
Powered Transport System Batteries
53
No DC (Battery) Power
54
Siderail Controls Do Not Operate on AC Power
55
Sidecom® Communication System Does Not Operate
56
Push Handle Troubleshooting-Intellidrive® Transport System
57
Enable Switches
57
Throttle Debugging
57
0X3204, 0X3205, 0X3206, or 0X3207 Troubleshooting Continued (Max Mattress)
59
0X3208 or 0X320A Troubleshooting Continued (Max Mattress)
61
Experience Pod® Device-Locknut Adjustment
63
Chapter 3: Theory of Operation
65
Introduction
65
Mechanical System
65
Lower Frame Module
65
Base Frame
65
Intermediate Frame
66
Upper Frame Module
66
User Interface Module
67
End Panel Module
67
Electrical System
67
Mcb
67
Processors
68
Motor (Actuator) Controls
68
Scale
69
Watchcare® Incontinence Management System
69
Power Regulators
70
Bed Status Sensors
70
Board Interfaces
70
Audio
71
Bcb
71
Power and Power Connections
71
Power Switching
72
Battery Charging
72
Night Light
72
Sip-N-Puff
72
Brake Monitor
72
Obstacle Detect® System
72
Safeview®+ Alerts
72
Overview
72
Fault Detection
73
Safeview® Cable to MCB Connection
73
Hfb
73
Sidecom® Communication System
74
Intellidrive® Transport System
75
User Interface Pod
75
Push Handles
75
Dcb
75
Drive Motor
76
Experience Pod® Device
77
Motor Controller
77
Overview
77
USB/PED Charger Port
78
Pendant (Handheld Remote) Control
78
Patient Reading Light with Touch Sensor Control
78
Heart and Respiration Rate Monitoring System
78
Core, Pro, Pro+ Integrated, and Max Mattresses
79
Core Mattress
79
Pro Mattress
79
Pro+ Integrated Mattress
80
Support Mattress
81
Pneumatic System
82
Communication
85
Max Mattress
85
Air Deck Module (Pneumatic Assembly)
87
P.C. Board Layouts and Wiring Diagrams
91
MCB-Top
92
MCB-Bottom
93
Bcb
94
HFB-Left (Top and Bottom)
94
Dcb
96
SCB (Top and Bottom)
96
Acb
97
Safeview®2 Control Board
98
Safeview®2 Light Board
98
Safeview®2 es Light Board
99
Experience Pod® Device Board (Top and Bottom)
99
Pro+ Integrated Mattress Blower Board
100
Chapter 4: Procedures
101
Tool and Supply Requirements
101
Required Tools and Supplies for a Bed with the en 45501 (OIML) Scale
102
Component Handling
102
Board
102
Lubrication Requirements
103
Disable and Enable the Transportation Mode
104
Disable
104
Enable
104
Service Mode Procedures
105
Enter and Exit the Service Mode
105
Enable and Use the Manual Articulation Mode
105
Set the Gci's Time and Date on an International Bed
108
Diagnostics-View and Clear Errors
109
Error Log
109
Calibrate the Scale-Standard (NA)
110
Bed Setup
110
Calibration Procedure
110
Zero the Standard (NA) Scale with or Without Resetting the Bed
113
Calibrate the Scale-EN 45501 Class Scale (OIML)
115
Setup
116
Crunch Procedure
116
Calibration Procedure
117
Scale Verification Report Form-EN 45501 Class Scale
120
Final Steps
121
Report Form-EN 45501 Class Scale Only
122
Zero the en 45501 Class Scale (OIML) with or Without Resetting the Bed
125
Calibrate the Accelerometer-EN 45501 Class Scale (OIML)
127
Scale Test-EN 45501 Class Scale (OIML)
129
View the Software Log on a Bed with the en 45501 Class Scale (OIML)
132
Configure the TV Audio
133
Configure the Wifi
134
Activate a Listed Network
135
Deletea Listed Network
135
Add Profile
136
Edit Profile
137
Bed Serial Number
138
Update Software through Wifi
140
Configure the Nurse Call
142
Configure Feature Defaults
144
Remote Service-Change the Settings
147
Alarms Tone
150
RR Monitoring-Activate/Deactivate the Demonstration Mode
151
RR Monitoring-Activate the Trial Mode
154
Watchcare® Incontinence Management System-Select the Nurse Call System
157
Enable Bedside Association
158
Get Access to Bed Information
159
Get Access to the Full Service Diagnostics Using the Centrella® Service Tool App
160
Calibrate the GCI Screen
161
Calibrate the Bed Articulations (Frame)
162
Remove All Power from the Bed
163
Head Deck Panel and Seat Pan-Replacement
166
Sliding Foot Weldment-Replacement
168
MCB Speaker, SOM, and Wifi Components-Replacement
171
Setup
171
SOM and Wifi Cable Assembly-Removal
172
MCB Speaker-Removal
173
Replacement
173
MCB Replacement
174
MCB Cable Connections
179
BCB and Power Supply Components-Replacement
181
Setup
181
BCB-Removal
181
Power Supply-Removal
182
AC Inlet to PSM Cable Assembly-Removal
184
Replacement
184
Head-End Top Cover-Replacement (P7900B1 and Newer Bed)
185
Sidecom® Communication System Components-Replacement
187
Setup
187
SCB Enclosure and SCB-Removal
187
Sidecom® Cable Assembly-Removal
187
Replacement
188
Bed Batteries and Battery Bracket-Replacement
189
Caster-Replacement (P7900A0 and P7900B0 Bed)
192
Caster-Replacement (P7900B1 and Newer Bed)
194
Brake/Steer Switch-Replacement (P7900A0 and P7900B0 Bed)
197
Removal
197
Brake/Steer Switch-Replacement (P7900B1 and Newer Bed)
199
Removal
199
Intellidrive® Transport System Components-Replacement
201
Setup
201
Power Drive Assembly-Removal
201
Power Drive Actuator-Removal
203
Gas Springs-Removal
203
Drive Motor-Removal
203
Activation Hub-Removal
203
Drive Wheel-Removal
204
Power Drive Batteries-Removal
204
Battery Fuse-Replacement
204
DCB-Removal
204
Motor Controller-Removal
205
Push Handle-Removal
205
DCB Cable Connections
207
5Th Wheel Assembly Components-Replacement
208
Setup
208
5Th Wheel-Removal
208
5Th Wheel Caster-Removal
208
5Th Wheel Cable and Locking System-Removal
208
Replacement
210
Night Light Assembly-Replacement
211
Auxiliary Outlet-Replacement
213
CPR Assembly Components-Replacement
215
Setup
215
CPR Handle Bracket, Handle, and CPR Guide-Removal
215
CPR Release Disk, Snap Switch, and CPR Pull Rod-Removal
216
Replacement
217
Load Beam-Replacement
218
Head Siderail and Its Internal Components-Replacement
221
Setup
221
Speaker Assembly and USB Cable-Removal
222
Caregiver Control Panel-Removal
222
Patient Control Panel and HFB-Removal
224
GCI-Removal
224
Siderail Light-Removal
224
Intermediate Siderail and Siderail Switch Cable Assembly-Replacement
226
Siderail Mount Components-Replacement
228
Setup
228
Upper Mount Reinforcement-Removal
229
Lever, and Latch Handle-Removal
229
Replacement
230
Safeview®+ Alerts Components-Replacement
231
Safeview®2 Cable-Removal
231
Safeview®2 Control Board, Safeview®2 Light Board and Cable, Safeview®2 es
232
Light Board and Cable-Removal
232
Safeview® Cover-Removal
233
Head and Foot Hilow Actuators-Replacement
234
Head Actuator and Damper-Replacement
237
Thigh, Foot, and Foot Extension Actuators-Replacement
240
Setup
240
Thigh Actuator-Removal
240
Foot Actuator-Removal
241
Foot Extension Actuator-Removal
241
Replacement
242
Max Mattress-Pneumatic Assembly and Internal Components Replacement
243
Pneumatic Box-Removal
244
Manifold Cover-Removal
246
Pneumatic Box Manifold-Removal
246
ACB-Removal
246
Blower Assembly-Removal
247
Core, Pro, and Max Mattresses-Removal
249
Max Mattress (P7922A) Components-Replacement
251
Setup
251
Support Bladder Assembly-Removal
253
Head or Seat Turn Plate Rivet-Removal
253
Removal
253
Interface Connector Assembly-Removal
254
Bottom Cover-Removal
255
Replacement
256
Replace a Female Snap Rivet for the Support Bladder Assembly
258
Tube Routing
259
Pro+ Non-Integrated Mattress (P7924)-Removal
261
Pro+ Integrated Mattress (P7923)-Replacement
267
Pro+ Integrated Mattress (P7923)-Connection Cable Replacement
270
Pro+ Integrated Mattress (P7923)-Blower Enclosure and Internal Components
272
Replacement
272
Blower Intake Hose
272
Blower Enclosure
274
Blower
277
Blower Board
280
Pro+ Integrated Mattress (P7923)-Mattress Components Replacement
286
Replacement
286
Integrated Mattress Cable
286
Top Cover
288
Bottom Cover
289
MCM Assembly
292
Air System Assembly
295
Pro+ Non-Integrated Mattress (P7924) Components-Replacement
299
Experience Pod® Device Components-Replacement
300
Patient Helper (P7934A)-Installation
302
Patient Helper (P7936A) Installation
304
Patient Helper Support (P7928A)-Installation
306
Patient Helper Support (P7938A)-Installation
307
HD Patient Helper Mount (P7939A)-Installation
308
Traction Frame (P7927A)-Installation
309
Traction Adapter (P7937A)-Installation
310
Line Manager (P7512A)-Installation
311
Transport Shelf (P7524)-Installation
312
RR Monitoring Sensor Replacement
313
Removal
313
HR/RR Activation-Software Version 1.29 and Earlier
314
HR/RR Activation-Software Version 1.30 and Later
316
Obstacle Detect® System Replacement
319
Sensor Mount or P.C. Board-Removal
320
Head-End or Foot-End Cable-Removal
320
Watchcare® Incontinence Management System-Component Replacement
321
Setup
321
Removal-Reader and Power Cable
321
Replacement-Reader and Power Cable
324
Removal and Replacement-Antenna
326
Final Steps
327
Label Replacement
329
Rental Shipping and Handling
329
Chapter 5: Parts List
331
Order Service Parts
331
Exchange Policy
332
In-Warranty Exchanges
332
Out-Of-Warranty Exchanges
332
Limited Warranty
333
Recommended Spare Parts
337
Base Module (P7900A0 and P7900B0)-Shroud and Bumper (Sheet 1 of 4)
338
Base Module (P7900A0 and P7900B0)-Brake and Caster (Sheet 2 of 4)
340
Base Module (P7900A0 and P7900B0)-Intermediate Frame and Actuators (Sheet 3 of 4)
342
Base Module (P7900A0 and P7900B0)-Night Light (Sheet 4 of 4)
343
Base Module (P7900B1 and Newer)-Shroud and Bumper (Sheet 1 of 4)
344
Base Module (P7900B1 and Newer)-Brake and Caster (Sheet 2 of 4)
346
Base Module (P7900B1 and Newer)-Intermediate Frame and Actuators (Sheet 3 of 4)
348
Base Module (P7900B1 and Newer)-Night Light (Sheet 4 of 4)
350
Upper Frame-CPR (Sheet 1 of 6)
352
Upper Frame-Sleep Deck Panels and Entrapment (Sheet 2 of 6)
354
Upper Frame-Load Cells and Slide Guard (Sheet 3 of 6)
356
Upper Frame-Head and Thigh Drives (Head and Thigh) (Sheet 4 of 6)
358
Upper Frame-Foot Section Drives Module (Sheet 5 of 6)
360
Upper Frame-Foot Section Module (Sheet 6 of 6)
362
Siderails (Sheet 1 of 4)
364
Siderails (Sheet 2 of 4)
366
Siderails (Sheet 3 of 4)
368
Siderails (Sheet 4 of 4)
370
Power Drive (Sheet 1 of 2)
372
Power Drive (Sheet 2 of 2)
374
5Th Wheel (P7900A0 and P7900B0)
375
5Th Wheel (P7900B1 and Newer)
376
Push Handles (P7929)
378
Max Mattress P7922A01 (36"), P7922A03 (36"), and P7922A02 (40")
382
Pro Mattress P7921A01 (36") and P7921A02 (40")
384
Core Mattress P7920A
386
Pro+ Mattress (P7923) Connection Cable
388
Pro+ Mattress (P7923)-Blower Enclosure
390
Pro+ Mattress Assembly (P7923)-Layers and Components
392
Patient Helper (P7934A)
394
Patient Helper (P7936A)
395
Safeview®+ Alerts
396
Electronic Module (Sheet 1 of 4)
398
Electronic Module (P7900A0 and P7900B0) (Sheet 2 of 4)
400
Electronic Module (P7900B1 and Newer) (Sheet 2 of 4)
402
Electronic Module (Sheet 3 of 4)
404
Electronic Module (Sheet 4 of 4)
406
MCB Cables
408
BCB Cables
410
Auxiliary Outlet (P7900A0 and P7900B0 Bed)
412
Auxiliary Outlet (P7900B1 and Newer)
414
Headboard Module - P7900A
416
Headboard Module - P7900B2
417
Footboard Module - P7900A
418
Footboard Module - P7900B2
419
Experience Pod® Device
420
Label Kit-Urinal, PED, pendant
421
Bed Labels (Sheet 1 of 3)
422
Bed Labels (Sheet 2 of 3)
424
Bed Labels (Sheet 3 of 3)
426
Pendant
428
Hr/Rr Monitoring Sensor
430
Obstacle Detect® System
432
Watchcare® Incontinence Management System
434
IV Pole-P2217, P158, and P7511
436
Line Managers-P7512A
438
Patient Helper Support-P7928A and P7938A
440
HD Patient Helper Mount-P9739A
441
Patient Helper Sleeve-P3212A
442
Oxygen Tank Holder-P276 and P27601
443
Oxygen Tank Holder-P009408
444
Transport Shelf-P7524
445
Arm up Restraint
446
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance
449
Cleaning and Disinfecting
449
PM Checklist
450
Specified Checks
451
Expected Life
455
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Instructions For Use
160 pages
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Hillrom Centrella Smart+ Bed Specifications
General
Brand
Hillrom
Model
Centrella Smart+ Bed
Category
Medical Equipment
Language
English
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