How to troubleshoot a Hillyard TRIDENT EX20 Floor Machine that has no power?
If your Hillyard Floor Machine has no power and nothing runs, there are a few potential causes. First, ensure the cord is properly plugged in. If it is, check the building's circuit breaker and reset it if it has tripped. If these steps don't resolve the issue, it could be a faulty switch or a faulty power cord. In these cases, call for service.
What to do if the brush does not spin on my Hillyard Floor Machine?
If the brush on your Hillyard Floor Machine isn't spinning, start by ensuring the brush switch is turned on and the propel lever is engaged. Check if the brush circuit breaker has tripped and reset it if necessary. If the issue persists, examine the brush belt and replace it if it's broken. If none of these steps work, the brush motor may be faulty, and you should call for service.
Why is the suction poor on my Hillyard TRIDENT EX20 even though the vacuum motor runs?
If the vacuum motor of your Hillyard Floor Machine runs but the suction is poor, the issue could be due to several reasons. Check for debris lodged in the vac shoe and remove it. Inspect the dome gasket for defects or if it's missing, and replace it if needed. Also, check the vacuum hose for cracks or a loose hose cuff, repairing or replacing as necessary. Ensure the vac shoe angle is correct and adjust if needed. Verify the recovery tank isn't full and the float ball isn't stuck. If the vac shut-off is engaged, drain the recovery tank. If the clamp is loose on vac motor, or the recovery tank inlet is loose or gasket defective, call for service.
What to do if my Hillyard TRIDENT EX20 won't propel when the handles are squeezed?
If your Hillyard Floor Machine doesn't propel when you squeeze the handles, first check if the circuit breaker has tripped and reset it. Make sure the speed control knob is not set to zero; turn it clockwise to increase the speed. If these steps don't work, there may be a faulty speed control board or a faulty propel motor, requiring you to call for service.
How to fix poor water flow on a Hillyard TRIDENT EX20, causing streaky carpets?
If you're experiencing poor or no water flow with your Hillyard Floor Machine, resulting in streaky carpets, start by checking the solution filter for clogs and clean it after draining the solution tank. Inspect the jets for clogs or missing parts, clean them with a vinegar/water solution, or replace them if necessary. Also, ensure that the propel lever is engaged, as the brush switch must be on and the propel lever squeezed to activate spray. If the issue persists, there may be a faulty solenoid, requiring you to call for service.
General| Model | TRIDENT EX20 |
|---|---|
| Pad Size | 20 in (51 cm) |
| Cleaning Path | 20 in (51 cm) |
| Brush Motor | 0.75 hp (560 W) |
| Machine Weight | 65 lbs |
Covers power requirements, extension cords, and grounding for safe electrical operation.
Details proper grounding procedures and adapter usage for electrical safety.
Essential precautions and warnings for machine operation to prevent injury or damage.
Explains hazard signal words (WARNING, CAUTION, FOR SAFETY) and their definitions.
Identifies location of safety labels on the machine and instructions for replacement.
Details electrical, mechanical, and dimensional specifications of the machine.
Identifies and explains the function of all control switches, knobs, and levers.
Step-by-step instructions for filling the machine's solution tank with water and chemical.
Guides the user on how to start, operate, and control the carpet extractor.
Instructions for adjusting brush height and angle for optimal carpet cleaning.
Details the process for cleaning carpets using the machine, including pass patterns.
Explains how to connect and use accessory tools for specialized cleaning tasks.
Recommended tasks performed twice a month to prevent residue buildup.
Daily checks and cleaning procedures required after each use for optimal performance.
A detailed checklist of maintenance tasks by daily, weekly, and quarterly intervals.
A guide to identify and resolve common problems, their causes, and solutions.
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