Himoinsa STANDARD - User Responsibilities

WARRANTY CONDITIONS | PAGE 46
equipment is sent to our premises, all necessary repair tasks will be
carried out free of charge.
• In this case, the shipping costs, both sending and return, will be
chargeable to the customer.
• The warranty will only be given after the technical study of the
defective parts. Any part sent or service carried out before the
acceptance of the warranty will be billed. All replaced parts have to
be returned to Himoinsa and will become of its property.
• In case of defects in the engine or the alternator, HIMOINSA informs
that the assistance covered by the warranty will be provided by the
ofcial technical services of the manufacturer of the alternator or the
engine, who will determine the scope of the warranty.
• The defect shall appear during the normal use of the product and
within the warranty period. The company will supply the necessary
spare parts for the repair as soon as possible but shall not be
deemed responsible for any losses for not having the equipment
during this period.
• All claims made based on this warranty, must be processed through
your authorized seller or area distributor, who will process the claim
and the scope of the warranty.
• This warranty does not cover failures or defects that are the
consequence of normal use or wear, inappropriate use (including
overload and overvoltage), negligence, accidental damages, non-
authorized modications; lack of maintenance or inappropriate
maintenance or connections, (inappropriate storage, transportation
or installation); any kind of use of the equipment over and above
the capacity and limits established by the manufacturer or under
conditions that differ from those recommended; failures caused after
another failure or defect had or should have been detected; damage
to batteries, lamps and fuses; damages due to the use of parts not
supplied or manufactured by the manufacturer. The Warranty also
does not cover the rental costs of substitution equipments during
repair period nor connection costs and/or connection works of the
product with other equipments of the customer.
• The repaired or replaced parts have a (6) six-month warranty, this will
not modify the warranty of the other elements.
• Equipment or components not manufactured by the company. The
company will provide a warranty equal to the one supplier, and limited
to the responsibility offered by the company for its equipment.
• All claims to do with the fuel injection system or parts of it, will be
referred by HIMOINSA to the manufacturer of the injection system,
or to its authorized agent. The manufacturer or authorized agent’s
report ON THE FAILURE will be binding for both parties: Himoinsa
and purchaser.
10.3 USER RESPONSIBILITIES
The user is responsible for:
• Installing and operating the product in accordance with the
operation and instruction manual provided, and in its case with the
assistance of qualied technical personnel and in accordance with
the current regulations.
• Carrying out a proper maintenance of the equipment (including the
use of appropriate fuel, oil, antifreeze, and lubricant), as well as to
replace of the parts and components due to the normal use of the
equipment.
• Returning the warranty register form properly lled in within
10days after the commissioning of the product, or a month after
the date of the sale, whichever is rst.
• Sending written notication to the company or to the authorized
technical assistance service in his or her country, of the failures of
the material and the justication thereof, within seven days after
the failure were to appear and in any case before the expiration
of the warranty. Otherwise, the purchaser may lose his or her
warranty rights.
• If the repair of the defect requires the participation of other
equipment not manufactured by HIMOINSA, the purchaser will be
solely responsible for the resultant work and costs. Furthermore,
he or she must also provide full access to the products that were
manufactured by HIMOINSA S.L.
• Accepting the technical report about the existence or non-
existence of defects in the material or the assembly.
• The manpower costs, except for those stated in the section
“COMPANY RESPONSIBILITIES”, including those ones derived from
the assembly and disassembly of the equipment.
• The costs and risks from transportation or shipping of the
equipment, and any other costs associated with the replacement
of the components.