26
SYMPTOM CAUSE POSSIBLE REMEDY
Unstable/
Lost Connection
Obstacles between the Noahlink Wire-
less and the hearing instruments block
the wireless signal.
The Noahlink Wireless is placed too far
away from the hearing instruments.
A 2.4 GHz cordless telephone, a WLAN
access point or another wireless device
is powered or in use near to the fitting
station doing wireless fitting with Noah-
link Wireless.
Noahlink Wireless is sharing power
source with one or more USB harddisks,
resulting in Noahlink Wireless not having
the required power available.
Place the Noahlink Wireless in line-of-sight of the hearing in-
struments.
Move the Noahlink Wireless closer to the hearing instruments.
Minimize the number of interfering wireless sources or move
them away from the fitting area.
Use a phone that is not 2.4 GHz.
Remove the USB harddisk or use a powered USB hub to insure
the required power. Lack of power is only an issue with USB
harddisks which are very power-consuming.
TROUBLESHOOTING GUIDE
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