What to do if the remote control of Hisense 55U8K LED TV does not work?
If the remote control for your Hisense LED TV isn't working, first replace the batteries. If that doesn't solve the problem, check to ensure the batteries are installed correctly.
Why is the picture normal but there is no sound on my Hisense 55U8K?
If your Hisense LED TV has a normal picture but no sound, check the volume settings to ensure they are not set too low. Also, verify that 'Mute' mode is not enabled.
Why is there no sound or picture on my Hisense 55U8K LED TV?
If your Hisense LED TV has no sound or picture, verify that the power cord is properly connected to a working AC outlet. Ensure the TV is not in 'Standby' mode by pressing the Power button on the remote. Check if the LED light on the TV is on, indicating it's receiving power. Also, check the connection on the external source and the input connection on the TV, ensuring you've selected the correct input mode for the incoming signal.
What to do if Hisense 55U8K sound and/or picture is distorted?
If the sound and/or picture on your Hisense LED TV is distorted or appears wavy, try changing to different TV channels. An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV. Insert the power plug of the TV set into another power outlet. If using an external antenna, check the direction, position and connection of the antenna. Adjust the direction of your antenna or reset or fine tune the channel. Check if there is an appliance or electric tool nearby that is causing interference.
Why does the plastic cabinet of my Hisense 55U8K make a clicking sound?
The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
Details methods to access the E-Manual using QR Code or search functionality.
Lists all the accessories and items included with the Hisense TV package.
Instructions for attaching the TV stand or preparing for wall mounting.
Guide on connecting external devices to the TV using various ports.
Details the function of various TV ports and buttons for connectivity.
Details the controls and features of the TV, including Google Assistant.
Details the buttons and functions of the TV remote control.
Covers battery insertion, important notes, range, and pairing procedures.
Instructions for connecting the power cord and turning on the TV.
Guides the user through the initial TV setup process.
Details wired and wireless network connection methods.
Explains how to enable accessibility features like TTS and Video Description.
Details methods to access the E-Manual using QR Code or search functionality.
Lists all the accessories and items included with the Hisense TV package.
Instructions for attaching the TV stand or preparing for wall mounting.
Guide on connecting external devices to the TV using various ports.
Details the function of various TV ports and buttons for connectivity.
Details the controls and features of the TV, including Google Assistant.
Details the buttons and functions of the TV remote control.
Covers battery insertion, important notes, range, and pairing procedures.
Instructions for connecting the power cord and turning on the TV.
Guides the user through the initial TV setup process.
Details wired and wireless network connection methods.
Explains how to enable accessibility features like TTS and Video Description.
This document serves as a Quick Setup Guide for Hisense TVs, specifically supporting models 55U8K/55U88KM, 65U8K/65U88KM, and 75U8K/75U88KM. It provides essential information for setting up and operating your new television, along with troubleshooting tips and contact information for customer support.
The Hisense TV is a display device designed for entertainment and information consumption. It features a high-definition screen and various connectivity options to integrate with external devices and networks. The TV is equipped with a built-in microphone and supports Google Assistant, allowing for voice control and access to smart TV functionalities. It also includes accessibility features like Text-to-Speech (TTS) and Video Description to assist visually impaired users.
Initial Setup: The guide outlines a step-by-step process for initial setup:
Remote Control: The TV comes with a remote control that allows users to navigate menus, change settings, and control media playback. Key buttons include:
Google Assistant: The TV integrates Google Assistant, enabling voice commands for various functions, such as changing TV configuration or answering questions. To use this feature, the TV must be connected to the Internet, and the user must be signed into a Google account. The built-in microphone can be activated via a physical button on the TV. The guide also describes a "Screenless Mode" where Google Assistant remains available even when the screen is off, though this affects standby power consumption.
Accessibility Features: The TV includes Text-to-Speech (TTS) and Video Description functionalities.
Remote Control Battery Installation: The guide provides instructions for installing batteries in the remote control:
Remote Control Battery Care: Important information regarding battery maintenance is provided:
Remote Control Pairing: The remote control needs to be paired with the TV. Instructions are given for initial pairing during first-time setup, and for re-pairing if the remote fails to connect (by holding specific buttons on the remote). Troubleshooting tips for remote control issues, such as interference or battery problems, are also included.
Troubleshooting: A dedicated section addresses common TV issues and provides possible solutions:
General Advice: The guide emphasizes the importance of reading the guide thoroughly and retaining it for future reference. It also advises checking all foam in the carton box to prevent accidentally discarding items that came with the TV. For further assistance, users are directed to the Hisense support page or customer service phone numbers provided for USA, Canada, and Mexico.
General| Screen shape | Flat |
|---|---|
| LED backlight | Yes |
| Response time | 8 ms |
| Display diagonal | 55 \ |
| Display brightness | 1500 cd/m² |
| Display technology | LCD |
| Native aspect ratio | 16:9 |
| Native refresh rate | 144 Hz |
| LED backlighting type | Mini LED |
| Contrast ratio (typical) | - |
| Display diagonal (metric) | 139.7 cm |
| Motion interpolation technology | Motion Rate 480 |
| PC in (D-Sub) | No |
| HDMI ports quantity | 4 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Tuner type | Analog & digital |
| Digital signal format system | ATSC |
| Smart modes | Filmmaker |
| App distribution platform | Google Play |
| Operating system installed | Google TV |
| Audio decoders | Dolby Atmos |
| RMS rated power | 50 W |
| Audio output channels | 2.1.2 channels |
| Wi-Fi standards | Wi-Fi 6E (802.11ax) |
| Bluetooth version | 5.2 |
| Stand type | Legs stand |
| Product color | Black |
| Panel mounting interface | 400 x 300 mm |
| Game features | Auto Low Latency Mode (ALLM), Game Bar, Variable Refresh Rate (VRR) |
| AMD FreeSync type | FreeSync Premium Pro |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG) |
| Number of OSD languages | 3 |
| On Screen Display (OSD) languages | ENG, ESP, FRE |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50/60 Hz |
| Power consumption (max) | 220 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | - W |
| Cables included | AC |
| Package depth | 1389.4 mm |
| Package width | 856 mm |
| Package height | 185.4 mm |
| Package weight | 24993 g |
Weight and Dimensions| Depth (with stand) | 320 mm |
|---|---|
| Width (with stand) | 1231.9 mm |
| Height (with stand) | 774.7 mm |
| Weight (with stand) | 19006 g |
| Depth (without stand) | 76.2 mm |
| Height (without stand) | 716.3 mm |
| Weight (without stand) | 18688 g |
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