What to do if I have no picture or sound from an external source on my Hisense 65U7K LED TV?
If you're not getting a picture or sound from an external source connected to your Hisense LED TV, ensure that you've selected the correct output connection on the external source and the correct input connection on the TV.
General| Desktop stand | Yes |
|---|---|
| Cables included | AC |
| Audio decoders | Dolby Atmos |
| RMS rated power | 40 W |
| Number of speakers | - |
| Wi-Fi standards | Wi-Fi 6E (802.11ax) |
| Bluetooth version | 5.2 |
| PC in (D-Sub) | No |
| HDMI ports quantity | 4 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| AC input voltage | 120 V |
| AC input frequency | 50/60 Hz |
| Power consumption (max) | 220 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | - W |
| Number of OSD languages | 3 |
| On Screen Display (OSD) languages | ENG, ESP, FRE |
| Game features | Auto Low Latency Mode (ALLM), Game Bar, Variable Refresh Rate (VRR) |
| AMD FreeSync type | FreeSync Premium Pro |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG) |
| Screen shape | Flat |
| Response time | 6 ms |
| Display diagonal | 65 \ |
| Display brightness | 1000 cd/m² |
| Display technology | LCD |
| Native aspect ratio | 16:9 |
| Native refresh rate | 144 Hz |
| LED backlighting type | Mini LED |
| Display number of colors | 1.07 billion colors |
| Display diagonal (metric) | 165.1 cm |
| Motion interpolation technology | Motion Rate 480 |
| Smart modes | Filmmaker |
| App distribution platform | Google Play |
| Operating system installed | Google TV |
| Stand type | Legs stand |
| Stand color | Black |
| Panel mounting interface | 400 x 300 mm |
| Tuner type | Analog & digital |
| Digital signal format system | ATSC |
| Package depth | 1648.5 mm |
| Package width | 1056.6 mm |
| Package height | 160 mm |
| Package weight | 28622 g |
Weight and Dimensions| Depth (with stand) | 312.4 mm |
|---|---|
| Width (with stand) | 1450.3 mm |
| Height (with stand) | 901.7 mm |
| Weight (with stand) | 20185 g |
| Depth (without stand) | 78.7 mm |
| Height (without stand) | 840.7 mm |
| Weight (without stand) | 19686 g |
Instructions for physically attaching the TV's base stands.
Guidance on connecting a third-party wall mount bracket to the TV.
An overview illustrating the location of all connection ports on the TV.
A comprehensive list and explanation of remote control buttons.
Steps for inserting batteries and successfully pairing the remote.
A diagnostic table of problems and their recommended fixes.
To Next Page
