Name: Hisense AX3100G
Brand: Hisense
Rating: 5 (1 reviews)

Questions and Answers:

Katherine WilsonJul 29, 2025

What to do if my Hisense AX3100G Speaker System has no sound?

S
Sydney WallaceJul 29, 2025
If your Hisense Speaker System has no sound, first ensure it is not muted by pressing the mute or VOL+/– button. Try switching the soundbar to standby mode and then back on using the button on the unit or remote. Unplug both the soundbar and subwoofer from the mains, then plug them back in and switch the soundbar on. Check that the audio setting of your input source is set to PCM or Dolby Digital mode when using a digital connection. If the subwoofer is out of range, move it closer to the soundbar (within 5m). If the soundbar has lost connection with the subwoofer, re-pair the units. Note that the unit may mute if it cannot decode the digital audio format from the input source; this is not a defect.

jaysellersAug 7, 2025

What to do if the Hisense AX3100G Speaker System subwoofer is idle?

J
Justin MillerAug 8, 2025
To address an idle subwoofer or if the indicator light isn't on for your Hisense Speaker System, unplug the power cord from the mains socket and plug it back in after 4 minutes to reset the subwoofer.

Hisense AX3100G Specifications

General

Audio decoders	DTS, DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Digital Plus
RMS rated power	280 W
Audio output channels	3.1 channels
Enhanced Audio Return Channel (eARC)	Yes
Soundbar speaker RMS power	- W
Woofer diameter (imperial)	4 \
Subwoofer connectivity	Wireless
Woofer diameter (subwoofer)	6.5 \
Display type	LED
Product color	Black
Audio formats supported	FLAC, MP3, WAV, WMA
Wi-Fi	No
Bluetooth version	5.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Soundbar power consumption	20 W
Power consumption (standby)	0.5 W
Subwoofer power consumption	15 W
Cables included	AC, HDMI, Optical
Package weight	1016 g