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Product support
Troubleshooting
If you have a problem with your appliance, check the troubleshooting table below
to try and rectify your problem before calling your product support service centre.
Problem Possible Cause Solution
Nothing works
The cooking zones are not
operating
Oven not heating up
Oven will not operate Control knob is not set in
the correct position
Move the control knob In a
clockwise direction and select
the desired function
Power is turned off at the
isolation switch or the
consumer unit
Poor electrical connection
Poor electrical connection
Power is turned off at the
isolation switch
Oven temperature not set
correctly
Door is not properly closed
Ensure isolation switch is on
and check the consumer unit has
not tripped out
Have the connections been
checked by a qualified
electrician?
electrician?
Ensure that the correct
temperature has been
selected and the door is
properly closed
Ensure the isolation switch is on,
check the consumer unit has not
tripped out
Have the connections been
checked by an electrician
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