Door lock is abnormal.
Check whether the door is closed or not and press the “start/pause” button;
if the fault persists, unplug the appliance and contact After-Sales Service
(see “After-Sales Service”).
Switch the appliance of
f by pressing the “ On/Off ” button 2s and rearrange
the clothes, then select the spin programme and start; if the fault persists,
If a failure code between“F04”to “F07”appears on the display:
Electronic module fails.
unplug the appliance and contact After-Sales Service(see “After-Sales Service”).
AFTER-SALES SE
RVICE
If a failure code “F03” appears on the display:
Waste water is not being pumped out.
The washing machine stops in the appropriate programme step.
Unplug the appliance.
Check whether:
Kinks are present in the drain hose;
The pump or the filter is blocked (see “Removing the Filter”).
IMPORTANT:
Ensure that
the water has cooled before drainning the appliance.
The drain hose is frozen up.
Plug in the appliance again. If the fault persists, unplug the appliance and contact
After-Sales Service(see “After-Sales Service” ).
If a failure code “F13” appears on the display:
If a failure code “UNB” appears on the display:
Before contacting After-Sales Service:
Try to remedy the problem yourself (see “Troubleshooting Guide”).
Restart the programme to check whether the problem has solved itself.
If the washing machine continues to function incorrectly, call After-Sales Service.
29
Action: Press “Start/Pause” button. The washing machine will try to open the
door. The alarm will be removed until the door is unlocked. Or, press the “On/Off”
button to restart the washing machine, and the alarm will be removed.
If a failure code “F14” appears on the display:
Switch the appliance off by pressing the “Power” button 2s and select the desired
programme; if the fault persists,unplug the appliance and contact After-Sales Service
(see “After-Sales Service”).
Door open fault.
Unbalance alarm.
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