8 Troubleshooting
246
SMGB0087 rev.0 - 12/2013
Alarm code
19
Activation of the protection device for the indoor fan motor (RPK)
 - This alarm code is displayed when the following conditions occurs three times in 30 minutes.  Indoor fan rotates less 
than 70 rpm for 5 seconds during operation.
•  (*)Set air ow volume “Hi” before starting this check.
  C A U T I O N
•  Perform the following check after setting the air ow volume to “HIGH”.
•  A high voltage is applied to electrical parts. Perform the check carefully to prevent an electric shock.
(*1) 
The electrical source for IU PCB is not supplied when 
LED4 is turned OFF
Is LED4 on IU 
PCB OFF? (*1)
Faulty IU PCB
Check that 230V is 
applied between L1 
and N of TB1
Yes
Is LED1 on IU 
PCB OFF? (*2)
No
Is DC power 
output of IU PCB 
normal? (*3)
No
Is DC power 
output of IU PCB 
normal? (*4)
Yes
Is fan motor 
speed control  
command to fan  
motor correctly? 
(*5)
Yes
No
Replace IU PCB
Yes
Faulty IU PCB
Yes
Faulty IU PCB
No
Faulty IU PCB
No
Faulty IU PCB
Replace IU PCB
Replace IU PCB
Replace IU PCB
Replace IU PCB
(*2) 
Abnormal voltage is supplied for fan motor. 
(Normal voltage: DC280V)
(*3) 
Measure the voltage between VCC15 and VDC 
(15V
±10%) by tester.
(*4) 
Measure following check points voltages by tester. 
Between VCC05 and GND: 5V±4% 
Between VCC13 and GND: 13.1V±10%
(*5) 
Perform the operation with PCN550 on IU PCB disconnected. It functions normally if 
if more than 1V generates between number 4 pin of PCN550 and VDC- (check point) 
for approx 10 seconds after starting the operation.
  N O T E
•  Even if the operation is stopped, 0.3 to 0.4V may generate.
•  Since  the  control  specied  in  “*”  is  performed  after  the  10th  second  from  the 
start of operation, it may not be possible to obtain a steady voltage after the 10th 
second.
Replace IU PCB
Replace fan motor
Yes
Does fan motor 
run?
No
Is speed pulse 
signal to IU PCB 
sent correctly? (*6)
Replace fan motor
Faulty IU PCB
(*6) 
Perform the operation with PCN550 on PCB connected. It functions normally if sev-
eral voltages are generated between number 2 pin of PC4 and VDC- (chek point).
  N O T E
Even if the operation is stopped, approx 0.2V may generate.
No
Yes
Faulty fan motor
Faulty fan motor
(*5)
(*6)
  N O T E
Turn OFF the power source securely before connector checking. 
If not, it may cause DC fan motor failure. (Built-in PCB for DC fan 
motor may be damaged.)
Occurrence of Alarm 
code “19”
Check connectors 
PCN500 and PCN550 
on IU PCB
Yes
+
+
+
+
+ +
+
+
+
+
+
+
ON
12
+
+
+
GND1
VCC1
VCC05
PCN500
VDC
LED1
VCC15
PC4
PCN550
PC4-2