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HME NEXEO HDX - User Manual

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NEXEO | HDX™
Crew Communication Platform
Users Guide
HM ELECTRONICS, INC.
2848 Whiptail Loop, Carlsbad, CA 92010 USA
Phone: 1-800-848-4468 Fax: 858-552-0172
Website: www.hme.com Email: support@hme.com
HME# PUB-00083
Rev B 02/11/22

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Summary

Important Safety and Usage Information

Safety Precautions (CAUTION)

Warning about amplified sound and potential hearing damage from device misuse.

Protecting Hearing from Damage

Guidance on preventing hearing loss due to prolonged high volume use.

Battery Disposal Guidelines

Information on consulting local laws for proper battery disposal.

Regulatory and Compliance Information

Reference to online guides for regulatory and compliance details.

Patent Information

Chapter 1 - NEXEO | HDX Overview

System Equipment Overview

Details the components of the basic NEXEO | HDX™ wireless system.

Home Screen Functionality

Describes the interactive HOME screen and its color-coded indicators.

Smart Battery Charger (AC70) Operation

Details the AC70 Smart Battery Charger and its charging ports.

Headset (HS7000) Features

Describes the All-In-One (AIO) HS7000 headset and its keypad.

Voice Command Operation

Explains how to use audible commands to operate the headset.

Navigating the User Interface

Explains UI elements like tooltips, editable fields, and adjustment counters.

Getting Started: Headset Pairing

Details the process of pairing headsets with the Base Station.

System Access Permissions

Explains the requirement for a four-digit PIN to access menu options.

Chapter 2 - Crew Management

Crew Profile Configuration

Explains how to set up crew profiles and manage permissions.

Chapter 3 - Drive-Thru Operations

General Drive-Thru Settings

Covers general drive-thru settings like mute chat and outside order taker.

Drive-Thru Volume Adjustments

Allows adjustment of volume levels for customer voice, order taker, and arrival tones.

Chapter 4 - Message Center Features

Managing Messages

Details how to view, enable/disable, and create new messages.

Message Scheduling

Explains how to create and manage schedules for features.

Audio File Management

Describes how to record or import custom audio messages.

Ceiling Speaker Volume Control

Allows adjustment of volume levels for ceiling speakers.

Chapter 5 - System Configuration

System Settings Overview

Provides an overview of system settings and component configurations.

System Troubleshooting Guide

Offers solutions for common system and component issues.

System Updates and Firmware

Covers system updates and firmware management for components.

Chapter 6 - Help and Technical Support

Chapter 7 - Automated Order Taking (AOT)

HME NEXEO HDX Specifications

General IconGeneral
BrandHME
ModelNEXEO HDX
CategoryIntercom System
LanguageEnglish

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