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Troubleshooting
9.3 Duty cycle
The duty cycle is a legally regulated limit of the transmis-
sion time of devices in the 868 MHz range. The aim of
this regulation is to safeguard the operation of all devices
working in the 868 MHz range.
In the 868 MHz frequency range we use, the maximum
transmission time of any device is 1% of an hour (i.e. 36
seconds in an hour). Devices must cease transmission
when they reach the 1% limit until this time restriction
comes to an end. Homematic IP devices are designed
and produced with 100% conformity to this regulation.
During normal operation, the duty cycle is not usually
reached. However, repeated and radio-intensive teach-
in processes mean that it may be reached in isolated in-
stances during start-up or initial installation of a system. If
the duty cycle is exceeded, this is indicated by three long
flashes of the device LED, and may manifest itself in the
device temporarily working incorrectly. The device starts
working correctly again after a short period (max. 1 hour).
9.4 Error codes and flashing sequences
Flashing code Meaning Solution
Short orange
flashing
Radio trans-
mission
attempting to
transmit/data
transmission
Wait until the
transmission is
completed.
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