HE360 HUMIDIFIER AND INSTALLATION KIT
15 69-2629EF—09
TROUBLESHOOTING YOUR HUMIDIFIER
Table 3. Troubleshooting Humidifier.
Problem What to look for What to do
Water leakage Leaking joints. Shut off water.
Tighten connections.
Brass tubing inserts Verify that brass tubing inserts are used.
Saddle valve leaking. Verify rubber pad is installed on saddle valve.
No water to
drain.
Electrical Verify control circuit wiring.
Check all connections.
Humidistat Turn humidistat up and down and listen for contact to click.
Humidifier power Verify that outlet has power.
Solenoid After verifying other wiring components, turn on furnace fan,
turn humidistat up and down, and listen for solenoid to click.
Plumbing Verify plumbing connections.
Check for kinks.
Saddle valve Verify that needle pierces water line and then backs out
needle to open valve.
Humidifier Remove cover and verify that water flows into distribution
tray.
Drain tubing Verify no obstructions.
Low humidity Furnace blower not
operating.
• Reset circuit breaker or check for blown fuse.
• Check that the furnace power is on.
• Check all external wiring connections.
• Check the humidity control setting.
• Call a professional heating contractor.
Rapid air changes.
Drafts (cold air is dry
and is an added load to
the humidifier).
• Keep doors and windows closed.
• Close fireplace damper when not in use.
• Keep exhaust fan running time to a minimum.
• Seal around doors and windows.
High humidity Condensation on
walls.
• Turn off humidity control and water until condensation is
completely evaporated.
Heavy condensation
on windows.
• Turn humidity control down low enough to eliminate
condensation caused by moisture from bathing,
mopping, cooking, etc. If moisture persists, more
ventilation is needed.
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