to 30 seconds or more, subject to your network and Wi-Fi performance, for the notifications to be sent across. The camera would also generate
a 30-second video clip that can be accessed via the App.
Are these cameras recording everything and sending it to any other private cloud service?
No. Unlike other products on the market, our cameras do not hog your bandwidth with continuous recording. We also take customer data
privacy and security seriously and provide end-to-end encryption and security in our cameras and cloud implementation, which includes AES
256 encryption, hardware authentication crypto-encryption, secure session, and streaming authentication, etc. The cameras are designed to
detect any suspicious motion and/or any sound (including smoke alarm sound) at your home. The detection algorithm operates on the camera
firmware and the notifications are relayed to you via the cloud. In the event of a motion or audio detected event, only detected sound will be
recorded for 30 seconds and sent to the cloud for you to view the clips through your App or download the clip to your smart device memory as
required.
How long will it take to create a recorded video, once the camera detects a smoke alarm or any other sound?
The process starts almost immediately, but it could take 30 seconds or longer depending on your network and Wi-Fi performance to view the
new clips on your Honeywell Home App.
My smoke detector is 10/20 years old. Will this camera detect the sound?
It should, but you should test the compatibility of the detector and the camera before first use by following the testing procedure described in
this FAQ.
The operation of this equipment is subject to the following two conditions: (1) this equipment or device may not cause harmful interference, and
(2) this equipment or device must accept any interference, including interference that may cause undesired operation.
Need help?
Web: resideo.com
Phone: 1-800-633-3991
www.resideo.com
Resideo Technologies, Inc.
1985 Douglas Drive North, Golden Valley, MN 55422 1-800-633-3991 33-00407EFS—05 M.S. Rev. 04-21 | Printed in the United States
©2020 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc.
This product is manufactured by Resideo Technologies, Inc. and its affiliates. Tous droits réservés. La marque de commerce Honeywell Home
est utilisée avec l’autorisation d’Honeywell International, Inc. Ce produit est fabriqué par Resideo Technologies, Inc. et ses sociétés affiliées.
Todos los derechos reservados. La marca comercial Honeywell Home se utiliza bajo licencia de Honeywell International, Inc. Este producto es
fabricado por Resideo Technologies, Inc. y sus afiliados.
File Downloads
Honeywell Home Installation Guide
C1 Wi-Fi Security Camera, RCHC4100WF1002, RCHC4100WF1011
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