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The following troubleshooting guide addresses the most common problems. If problems persist, call
customer support. Unplug and disconnect the appliance from the power source before attempting
to troubleshoot.
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
The air
conditioning
unit does not
start
No electricity. Check for power.
Batteries in the remote
control need to be
replaced.
Change remote control batteries.
The power cord is not
properly plugged in.
Remove and reconnect the power cord.
The safety LCDI plug has
tripped (USA / Canada /
Mexico only).
Reset the safety LCDI plug, if problem persists
contact our customer support
(USA / Canada / Mexico only).
Runs a short
while only
The thermostat
temperature setting
is too close to room
temperature.
Lower the set temperature.
Air outlet is blocked. Make sure the exhaust hose is properly connected.
There are tight bends in
the air exhaust hose.
Connect exhaust hose as per instructions on page 3.
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