Hoover H-PURIFIER Series User Manual

10
GB
TROUBLESHOOTING
The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Fan does not work
(Control Panel / Display
Lights on)
• Check the alert showing on the display or in the app.
• Check if there are any obstructions in the fan.
• Check if the H-Purifier is switched on.
• Check if the filter is incorrectly installed and locked.
The Fan does not work
(Control Panel / Display
Lights off)
• The Air Purifier may be in the ECO mode due to the good air quality. See “AUTO MODE [Fig. 6]”
• Check if the H-Purifier is plugged in and switched on.
• Check if there are any obstructions in the fan.
No Lights on Control Panel /
Display (Fan Working)
• Check if the lights have not been switched off by pressing the Light Control button on the control Panel
/ Display.
Buttons on the control panel
/ Display do not operate
• Check if Child lock has been activated by pressing and holding the Child Lock Button for 3 secs.
Air Flow is Weak
• Check if the protective packaging has been removed from the filter.
• Check if there are any obstructions in the Air Intake Cover or Air outlet.
• Check the Filter staus on the Control Panel / Display or in App for clean or replace warning.
• Check if the H-Purifier is in sleep mode. The fan operates on reduced power in this mode.
Air Purier is operating
loudly
• Check if there are any obstructions in the Air Outlet or the fan.
• Check if the H-Purifier is running in MAX mode, the air flow is at maximum power in this mode.
Air Purier makes a loud
buzzer sound all of a
sudden.
• The testing function of CO Alert button is activated by mis-operation. The sound will automatically stop
after 5 seconds.
Fig.16
ALERTS & SOLUTIONS
The following codes may appear during using. [Fig. 16]
Error Description
Error Description
Error SolutionAlert on product Control
Panel / Display
Alert on APP
Outer Layer’s Filter
cleaning Alert
Filter Cleaning button turns
yellow
Filter cleaning Alert
1.Follow the instructions in I/M to clean the Outer
Layer’s Filter.
2.Reset the alert.
Filter replacement
Alert
Filter Cleaning button turns
yellow
Filter replacement Alert
1.Follow the instructions in I/M to replace the lter.
2.Reset the alert.
Filter not present or
lter has not been
locked
Filter Cleaning button and Filter
Replacement button blink
Filter not present or lter has
not been locked
1.If lter is not present, put it back.
2.If lter is in position, check whether the Filter
Tab has been switched to LOCK status.
Dust sensor
malfunctioning: no
signal from sensor or
output voltage exceeds
the limit value
/
Dust sensor malfunctioning: no
signal from sensor or output
voltage exceeds the limit value
Dust sensor failure or dust sensor wire has not
been connected well, please call service center
to x.
Motor no speed
/
Motor no speed feedback
Motor failure or motor wire has not been
connected well, please call service center to x.
CO sensor
malfunctioning
CO sensor status lamp is on in
yellow
CO sensor malfunctioning Alert: need call service.
ATTENTION: If any of these failures persist, contact your local Hoover representative. DO NOT try to disassemble the H-Purier by yourself.

Hoover H-PURIFIER Series Specifications

General

Brand	Hoover
Model	H-PURIFIER Series
Category	Air Cleaner
Language	English