Hozelock 7816 - Troubleshooting

Troubleshooting
Problem Possible Cause Remedy
The pump does
not pump water
and the motor is
not running
No electricity Check that the electricity supply
is turned on and that the pump is
correctly plugged in
Plug inserted incorrectly
Circuit breaker is
tripped
Reset electricity supply.
If the circuit breaker trips once
more contact a specialised
electrician
Damaged motor Contact hozelock customer
services for assistance
Pump has overheated Pump contains thermal
protection - check if pump case is
hot, and if so, allow to cool
The pump
supplies a
limited amount
of water or the
pump does not
pump water,
and the motor is
running, even
after several
minutes the
pump is still
noisy
Pump full of air Unplug from the electricity
supply
Pump is not primed Repeat priming process - follow
steps 6 -10
Obstructed inlet Check inlet is under surface of
water, inlet filter is clean, and
inlet hose is not kinked or
damaged
Obstructed pipe/outlet Remove obstructions in inlet hose
or kinks
Worn impeller Contact Hozelock customer
services for assistance