Getting Support and Service
HP Jetdirect Print Servers
● Help-yourself troubleshooting
● Getting support:
❍ Telephone support
❍ WWW: HP Web support pages
❍ HP forums
● Getting warranty service
Help-yourself troubleshooting
Information to solve problems and get your print server working
Call HP: HP support by phone
Highly trained technicians are ready to take your call.
Note: Telephone fees are the responsibility of the caller. Rates may vary. Contact your
local telephone company for current rates.
For the most up-to-date HP support telephone numbers worldwide, visit
Customer Support
(http://www.hp.com/cpso-support/guide/psd/expectations.html) to access a list of regional telephone
numbers.
In the USA, the support telephone number for HP Jetdirect products is: 208-323-2551.
WWW: HP support online
Our support pages on the HP Web site www.hp.com/support/net_printing are a collection of information
to help solve your issues and answer your questions about your HP Jetdirect print server, 24 hours a day,
7 days a week.
Also: Software, driver, and firmware image upgrades
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