5  Removal and replacement procedures for authorized service provider parts .................................................... 26
Component replacement procedures .................................................................................................................. 26
Preparation for disassembly ............................................................................................................. 26
Bottom cover ..................................................................................................................................... 27
Battery ............................................................................................................................................... 29
Memory .............................................................................................................................................. 31
Hard drive ..........................................................................................................................................  33
Solid-state drive ................................................................................................................................ 35
WLAN module ....................................................................................................................................  36
System board hook ...........................................................................................................................  37
Speakers ............................................................................................................................................  38
TouchPad button board ..................................................................................................................... 39
Fan .....................................................................................................................................................  40
Heat sink assembly ...........................................................................................................................  41
TouchPad module .............................................................................................................................. 44
System board ....................................................................................................................................  45
Power connector cable (DC-in) ..........................................................................................................  48
USB/card reader/power button board ............................................................................................... 49
Display assembly ............................................................................................................................... 50
Top cover with keyboard ...................................................................................................................  57
6  Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................  58
Using Computer Setup ......................................................................................................................................... 58
Starting Computer Setup ..................................................................................................................  58
Navigating and selecting in Computer Setup ...................................................................................  58
Restoring factory settings in Computer Setup .................................................................................  58
Updating the BIOS .............................................................................................................................  59
Determining the BIOS version ......................................................................................... 59
Downloading a BIOS update ...........................................................................................  59
Changing the boot order using the f9 prompt .................................................................................. 60
TPM BIOS settings (select products only) ...........................................................................................................  60
Using HP Sure Start (select products only) .........................................................................................................  61
7  Using HP PC Hardware Diagnostics ................................................................................................................  62
Using HP PC Hardware Diagnostics Windows (select products only) .................................................................  62
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 62
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 63
Downloading HP Hardware Diagnostics Windows by product name or number 
(select products only) .....................................................................................................  63
Installing HP PC Hardware Diagnostics Windows .............................................................................  63
Using HP PC Hardware Diagnostics UEFI .............................................................................................................  63
vi