HP 355 G2 Maintenance And Service Guide

Using the Windows recovery tools
To recover information you previously backed up:
1. Access HP Support Assistant.
▲
To access HP Support Assistant, from the Start screen, select the HP Support Assistant
app.
2. Click Storage.
3. Click Backup and Recovery.
To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. All
files you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition and the Windows partition.
From the Start screen, type file, and then click File Explorer.
– or –
From the Start screen, type pc, and then select This PC.
NOTE: If the Windows partition and the Recovery Image partition are not listed, you must
recover your operating system and programs using the Windows 8 operating system DVD and the
Driver Recovery media (both purchased separately). For additional information, see
Using
Windows operating system media (purchased separately) on page 127.
3. If the Windows partition and the Recovery Image partition are listed, restart the computer by
pressing and holding the shift key while clicking Restart.
4. Select Troubleshoot, then select Advanced Options, and then select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
126 Chapter 9 Backup and recovery

HP 355 G2 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black, Silver
Country of origin	China
Processor cache	2 MB
Processor cores	4
Processor family	AMD A4
Processor frequency	1.8 GHz
Processor cache type	L2
Processor manufacturer	AMD
Motherboard chipset	-
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3L-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Card reader integrated	Yes
Total storage capacity	500 GB
Number of HDDs installed	1
Display diagonal	15.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Discrete graphics card model	AMD Radeon R5 M240
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR3
Audio system	DTS Sound+
Number of built-in speakers	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
DisplayPorts quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing device	Touchpad
Operating system installed	FreeDOS
Battery capacity	41 Wh
Battery life (max)	- h
AC adapter power	65 W

Weight and Dimensions

Depth	384 mm
Width	261 mm
Height	23.1 mm
Weight	2300 g