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HP Elite Dragonfly G2 User Manual

HP Elite Dragonfly G2
87 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP Elite Dragonfly G2 Specifications

General IconGeneral
4G standardLTE-TDD & LTE-FDD
Antenna type2x2
Wi-Fi standardsWi-Fi 6 (802.11ax)
Bluetooth version5.0
WLAN controller modelIntel Wi-Fi 6 AX201
Mobile network connectionYes
Mobile network generation4G
WLAN controller manufacturerIntel
Color gamut72 %
Display surfaceGloss
RGB color spaceNTSC
Display diagonal13.3 \
Anti-glare screenAlways gives an optimal view, even in direct sunlight.
Display brightness400 cd/m²
Display diagonal (metric)33.8 cm
Processor cache8 MB
Processor cores4
Processor modeli5-1135G7
Processor familyIntel® Core™ i5
Processor threads8
Configurable TDP-up28 W
Processor frequency- GHz
Processor cache typeL3
Configurable TDP-down12 W
Processor boost frequency4.2 GHz
Configurable TDP-up frequency2.4 GHz
Configurable TDP-down frequency0.9 GHz
ECCNo
Memory slots1x SO-DIMM
Internal memory8 GB
Memory clock speed4266 MHz
Memory form factorOn-board
Internal memory typeLPDDR4x-SDRAM
Battery weight240 g
Battery capacity56 Wh
Pointing deviceClickpad
Input device modelHP Premium Collaboration Keyboard
Keyboard special featuresSpill-resistant
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfacePCI Express, NVMe
Storage mediaSSD
Total storage capacity256 GB
Number of SSDs installed1
Color nameGalaxy blue
Form factorConvertible (Folder)
Product typeHybrid (2-in-1)
Product colorBlue
Country of originChina
Market positioningPremium
Original brand nameHP
Speakers manufacturerBang & Olufsen
Charging port typeUSB Type-C
USB 2.0 ports quantity0
Sustainability certificatesENERGY STAR, TCO
HP segmentBusiness
Operating system installedWindows 11 Pro
Discrete graphics card modelNot available
On-board graphics card modelIntel® UHD Graphics
AC adapter power65 W
AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
Front camera-
Password protection typeBIOS, Power on, User
Trusted Platform Module (TPM) version2.0
Package depth449 mm
Package width69 mm
Package height305 mm
Weight and Dimensions IconWeight and Dimensions
Depth197.5 mm
Width304.3 mm
Height16.1 mm
Weight990 g

Summary

Product Description

Product Components Overview

Details of major computer components and their descriptions.

Components

Right Side Components

Identifies and describes components on the right side of the computer.

Left Side Components

Identifies and describes components on the left side of the computer.

Display Components

Identifies and describes display components.

Top Cover Components

Identifies and describes top cover components.

Keyboard Area

Describes keyboard layout and features.

Touchpad

Details touchpad settings and components.

Speakers and Fingerprint Reader

Identifies speakers and fingerprint reader locations and functions.

Bottom Components

Identifies components on the bottom of the computer.

Illustrated Parts Catalog

Computer Major Components

Identifies major computer components and their part numbers.

Removal and Replacement Procedures Preliminary Requirements

Service Considerations

Important considerations for disassembly and assembly.

Cables and Connectors Handling

Precautions for handling cables and connectors.

Drive Handling

Guidelines for handling storage drives.

Electrostatic Discharge (ESD) Information

Information on preventing damage from electrostatic discharge (ESD).

Preventing Electrostatic Damage

Precautions to prevent ESD damage to electronic components.

Personal Grounding Methods

Methods and equipment for personal grounding to prevent ESD.

Grounding the Work Area

Precautions for grounding the work area to prevent static damage.

Recommended Materials and Equipment

Recommended materials and equipment to prevent static electricity.

Cleaning Your Computer

Instructions for cleaning external computer surfaces.

Removing Dirt and Debris

Steps to remove dirt and debris from the computer.

Cleaning with Disinfectant

Guidelines for disinfecting computer surfaces with alcohol solution.

Accessing Support Information

Locations and methods for accessing HP support.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures

Procedures for removing and replacing computer components.

Preparation for Disassembly

Steps to prepare the computer for disassembly.

Battery Removal and Replacement

Procedure to remove and replace the battery.

Solid-State Drive Procedures

Procedure to remove and replace the solid-state drive.

System Board Procedures

Procedure to remove and replace the system board.

Display Assembly Procedures

Procedure to remove and replace the display assembly.

Backing Up, Restoring, and Recovering

Restoring and Recovering Your System

Tools and methods for restoring the computer system.

Computer Setup (BIOS), TPM, and HP Sure Start

Updating the BIOS

Information on updating the computer's BIOS.

Installing BIOS Update

Steps to install a downloaded BIOS update.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Using Windows-based hardware diagnostics.

Using HP PC Hardware Diagnostics UEFI

Using UEFI-based hardware diagnostics.

Specifications

Questions and Answers

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