HP x360 310 G2 - User Manual

HP Pavilion x360 Convertible
HP x360 310 G2
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

HP x360 310 G2 Specifications

General

Graphics	Intel HD Graphics
Processor	Intel Celeron N3060
RAM	4 GB DDR3L
Storage	500 GB HDD
Display	11.6-inch HD (1366 x 768)
Operating System	Windows 10 Home
Battery	3-cell Li-ion
Ports	HDMI, headphone/microphone combo
Wireless	Bluetooth 4.0

Summary

Product Description

Storage

Lists storage options including HDD and SSD configurations.

External Component Identification

Right side components

Identifies external components on the right side of the computer.

Left side components

Identifies external components on the left side of the computer.

Display components and orientation

TouchPad

Identifies the touchpad zone and buttons.

Illustrated Parts Catalog

Computer major components

Lists major internal computer components with part numbers.

Mass storage devices

Details specifications and part numbers for hard drives and SSDs.

Display assembly subcomponents

Lists and describes parts of the display assembly.

Removal and Replacement Procedures Preliminary Requirements

Service considerations

Drive handling precautions

Grounding guidelines

Electrostatic discharge damage prevention

Removal and Replacement Procedures for Authorized Service Provider Parts

Component replacement procedures overview

Introduces procedures for replacing components by authorized providers.

Top cover removal and replacement

Details spare part numbers and country codes for the top cover.

TouchPad removal and replacement

Provides steps for removing and replacing the TouchPad.

Hard drive removal and replacement

Details the procedure for removing and replacing the hard drive.

Solid-state drive (M.2) removal and replacement

Provides steps for removing and replacing the M.2 solid-state drive.

USB;audio jack board (right side) removal and replacement

Details the removal and replacement of the USB/audio jack board.

USB;card reader board (left side) removal and replacement

Provides steps for removing and replacing the USB/card reader board.

Speakers removal and replacement

Details the procedure for removing and replacing the speakers.

System board removal and replacement

Provides instructions for removing and replacing the system board.

Display assembly removal and replacement

Details the steps for removing and replacing the display assembly.

Battery removal and replacement

Provides instructions for removing and replacing the battery.

Power button board removal and replacement

Details the procedure for removing and replacing the power button board.

Power connector cable removal and replacement

Provides steps for removing and replacing the power connector cable.

Using Setup Utility (BIOS) in Windows 8.1

Starting Setup Utility (BIOS)

Instructions on how to access the BIOS setup utility.

Updating the BIOS

Using Setup Utility (BIOS) in Windows 10

Updating Setup Utility (BIOS)

Downloading a BIOS update

Backing Up, Restoring, and Recovering in Windows 8.1

Creating HP Recovery media (select models only)

Specific steps for creating HP recovery media.

Using HP Recovery media to recover

Backing Up, Restoring, and Recovering in Windows 10

Creating recovery media and backups

Explains creating recovery media and backups in Windows 10.

Creating HP Recovery media (select products only)

Specific steps for creating HP recovery media in Windows 10.

Restore and recovery options

Recovering using HP Recovery Manager

Steps for using HP Recovery Manager in Windows 10.

Using HP PC Hardware Diagnostics (UEFI)

Starting HP PC Hardware Diagnostics UEFI

Steps to launch the HP PC Hardware Diagnostics tool.

Downloading HP PC Hardware Diagnostics (UEFI) to USB

Specifications

Computer specifications

Hard drive specifications

Solid-state drive specifications

29.5-cm (11.6-in) HD+ display specifications

Statement of Memory Volatility

Current BIOS steps

Steps to restore nonvolatile memory in the current BIOS version.