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HP 355 G2 Maintenance And Service Guide

HP 355 G2
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f. Speakers (see Speakers on page 76)
g. System board (see
System board on page 79)
Remove the heat sink:
1. Turn the system board upside down with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Following the 1 through 6 sequence stamped into the heat sink, loosen the six Phillips captive
screws (2) and (3) that secure the heat sink to the system board.
NOTE: The heat sink used on computer models equipped with a graphics subsystem with UMA
memory will only have the screws in location (2).
4. Remove the heat sink (4).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
the system board components, it may be necessary to move the heat sink from side to side to
detach it.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board components each time the heat sink is removed. Replacement thermal material is included
with the heat sink and system board spare part kits. thermal material is used in the following locations:
Thermal paste is used on the processor (1) and the heat sink section (2) that services it.
88 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

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HP 355 G2 Specifications

General IconGeneral
Form factorClamshell
Product typeLaptop
Product colorBlack, Silver
Country of originChina
Processor cache2 MB
Processor cores4
Processor familyAMD A4
Processor frequency1.8 GHz
Processor cache typeL2
Processor manufacturerAMD
Motherboard chipset-
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3L-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 4 GB
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi DL
Card reader integratedYes
Total storage capacity500 GB
Number of HDDs installed1
Display diagonal15.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Discrete graphics card modelAMD Radeon R5 M240
Discrete graphics card memory2 GB
Discrete graphics memory typeGDDR3
Audio systemDTS Sound+
Number of built-in speakers2
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
DisplayPorts quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing deviceTouchpad
Operating system installedFreeDOS
Battery capacity41 Wh
Battery life (max)- h
AC adapter power65 W
Weight and Dimensions IconWeight and Dimensions
Depth384 mm
Width261 mm
Height23.1 mm
Weight2300 g

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