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Getting Help When Things Go Wrong
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HP Customer Care
HP DeskJet printers set the standard for quality and
reliability, so you have made an excellent choice.
Should you need help, however, HP Customer
Care’s award-winning service and support is nearby
to provide expert advice on using your HP printer
or to answer specific questions about a problem
you are having. Whether online or by phone, you’ll
find the support you need—and you’ll find it fast.
HP Customer Care Online
Click your way to a quick solution! HP Customer
Care Online is a great place to go for answers to
questions about your HP products. You’ll get
instant access to everything from helpful printing
tips to the latest product and software updates—24
hours a day, seven days a week, all at no charge to
you.
If you have a modem connected to your computer
and subscribe to an online service or have direct
access to the Internet, you can obtain a wide variety
of information about your printer at the following
web sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/f/r
German:
http://www.hp.com/cposupport/de/
Japanese:
http://www.jpn.hp.com/CPO_TC/eschome.htm
Portuguese:
http://www.hp.com/cposupport/pt/
Spanish:
http://www.hp.com/cposupport/es/
From HP Customer Care Online you can link to
HP Customer Care User Forums and HP
Customer Care Email.
HP Customer Care User Forums
They’re friendly. They’re informative. Check out our
online user forums. Simply review existing
messages left by other HP users to find the answers
you’re looking for. You can also post your
questions, then check back later for ideas and
suggestions from knowledgeable users and system
operators.
HP Customer Care by Email
Connect with HP via email and receive a personal
reply from an HP Customer Care service technician.
Responses are normally provided within 24 hours
of receipt (excluding holidays). A great option for
those non-urgent questions.
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