ENWW 6-25
Resolving banner printing problems
Make sure the paper is loaded correctly
• Unfold and refold the paper when several sheets feed into the printer at once.
• Make sure the unattached edge of the banner paper stack is on top and facing the
printer.
• Verify that the correct paper for banner printing is used.
Check the print settings
1 Open the printer driver (see “Printing a document”).
2 From the Paper/Quality tab, check the following settings:
• Make sure hp banner paper is selected as the paper type.
• Make sure the appropriate banner size is selected.
Check the software
• Verify that the software application you are using prints banners. Not all software
applications print banners.
• If gaps appear at the ends of the sheets, verify that the printer software is operating
correctly.
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