Accessing Memory Cards through the Macintosh (HP LaserJet CM1312 MFP
only) ................................................................................................................ 223
System requirements ....................................................................................................... 224
Operating-system support ............................................................................................... 224
Availability ........................................................................................................................ 224
Software component localization .................................................................... 224
Ordering software for Macintosh ..................................................................... 225
Macintosh install instructions ............................................................................................................ 226
Installation overview ....................................................................................................... 226
Installation options ........................................................................................................... 226
Installation instructions for all Macintosh OSs — Animated Getting Started
Guide ............................................................................................................... 226
Macintosh installation instructions for direct and network connections ........... 228
Installation dialog-box options for Macintosh ................................................................... 228
Macintosh uninstall instructions ........................................................................................................ 235
6 Engineering Details
Introduction ....................................................................................................................................... 237
Troubleshooting ................................................................................................................................ 238
Port communication ......................................................................................................... 238
Overview ......................................................................................................... 238
USB port connections ..................................................................................... 238
Product conflicts in Windows .......................................................................... 238
Opening the Windows Device Manager ......................................... 239
Check for product conflicts ............................................................. 239
Guidelines for troubleshooting and resolving product conflicts ...... 239
Installed Products ........................................................................... 240
E-mail ............................................................................................................................... 241
HP LaserJet Scan ............................................................................................................ 241
Troubleshooting tools ...................................................................................................... 241
File to E-mail utility .......................................................................................... 241
ACCESSDENIEDUTILITY.EXE ...................................................................... 242
FixErr1714 utility ............................................................................................. 242
Known Issues for the HP Color LaserJet CM1312 MFP Series Printer ........................... 243
Windows Software .......................................................................................... 243
Product Communication .................................................................................. 243
Hardware/Firmware ......................................................................................... 245
Miscellaneous ................................................................................................. 246
IP discovery and rediscovery ........................................................................................................... 247
Print and HP ToolboxFX .................................................................................................. 247
Scan driver ....................................................................................................................... 247
ScanTo application .......................................................................................................... 248
PCL font ID list ................................................................................................................................. 249
Supported paper and print media sizes ............................................................................................ 252
ENWW xi
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