1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the
solutions software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, management information systems (MIS)
personnel, and end users, as appropriate.
NOTE: This STR describes printer-drivers that are shipped on the solutions software CD that comes
with the product. This STR does not describe printer-drivers that will become available on the Web.
The following information is included in this STR:
●
Descriptions of printer-drivers, operating systems, and system environments
●
Procedures for installing and uninstalling the solutions software components
For information about the location of information within chapters, see the table of contents. An index is
also provided in this STR.
ENWW Introduction 1
Purpose and scope
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