NOTE: Anytime that a cartridge is installed or removed while the covers are removed, the door
interlock must be manually cycled to simulate opening and closing the top cover in order for the engine
to recognize the change. When the covers are installed, the door switch and fuser interlock are
automatically operated.
Disable cartridge check
Use this diagnostic test to print internal pages or send an external job to the product when one or more
print cartridges or image drum pairs are removed or exchanged. While the product is in this diagnostics
mode, consumable supply errors are ignored, and you can navigate the menus. This test can be used
to isolate problems, such as noise, and to isolate print-quality problems that are related to individual
print cartridges.
NOTE: Do not remove or exchange print cartridges until after you start the disable cartridge check
diagnostic.
NOTE: Anytime a print cartridge is installed or removed while the covers are removed, the front door
interlock must be manually cycled to simulate opening and closing the front door in order for the engine
to recognize the change. When the covers are installed, the front-door switch is automatically operated.
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch Disable Cartridge Check.
ENWW Tools for troubleshooting 385
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