Engine-test button
To verify that the product engine is functioning, print an engine-test page. Use a small pointed object to
depress the test-page switch located on the back of the product. The test page should have a series of
horizontal lines. The test page can use only Tray 2 as the paper source, so make sure that paper is
loaded in Tray 2.
Figure 7-3 Engine-test button
Paper-path test
This diagnostic test generates one or more test pages that you can use to isolate the cause of jams.
To isolate a problem, specify which input tray to use, specify whether to use the duplex path, and specify
the number of copies to print. Multiple copies can be printed to help isolate intermittent problems. The
following options become available after you open the diagnostic feature:
●
Print Test Page. Run the paper-path test from the default settings: Tray 2, no duplex, and one copy.
To specify other settings, scroll down the menu and select the setting, and then scroll back up and
select Print Test Page to start the test.
●
Source. Select Tray 1, Tray 2, or the optional trays.
●
Duplex. Enable or disable 2-sided printing.
●
Copies. Set the number of copies to be printed; the choices are 1,10, 50, 100, or 500.
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch Paper Path Test.
4. Select the paper-path test options for the test you want to run.
386 Chapter 7 Solve problems ENWW
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