Print/Stop test
Use this diagnostic test to isolate the cause of problems such as image-formation defects and jams in
the engine. During this test you can stop the paper anywhere along the product-paper path. The test
can be programmed to stop printing internal pages or an external print job when the paper reaches a
certain position. The test can also be programmed to stop from 0 to 60,000 mS. If the timer is set to a
value that is greater than the job-print time, you can recover the product in one of two ways.
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Scroll to and touch Print/Stop Test.
4. Select the number of milliseconds and then touch OK.
Component tests
Component test (special mode test)
This test activates individual parts independently to isolate problems.
Each component test can be performed once or repeatedly. If you select CONTINUOUS from the drop-
down menu as the repeat option, the test cycles the component on and off. This process continues for
two minutes, and then the test ends.
NOTE: The door interlock switch must be defeated to run any of the component tests. If covers are
removed, the door switch must be manually cycled during some tests in order for the engine to recognize
a change. Print cartridges can be installed or removed during certain tests. The control-panel display
prompts you to remove some or all cartridges during certain tests to rotate and isolate certain
components, and to protect the cartridges and ITB.
1. Touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch Component Test.
4. Select the component test options for the test you want to run.
Table 7-5 Component test details
Component test Motor or solenoid number Comments
TRANSFER MOTOR M5
BELT ONLY M10 Rotates the transfer belt.
CARTRIDGE MOTOR
●
M3: yellow
●
M4: magenta and cyan
●
M5: black
Activates three drum motors at a
specified speed for 10 seconds.
BLACK LASER SCANNER M8 Activates the black/cyan scanner motor
for 10 seconds.
CYAN LASER SCANNER M8 Activates the black/cyan scanner motor
for 10 seconds.
MAGENTA LASER SCANNER M9 Activates the yellow/magenta scanner
motor for 10 seconds.
ENWW Tools for troubleshooting 409
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